Friends For Youth: Director of Operations

Company: Thrive Alliance
Location: Redwood City
Posted on: May 25, 2023

Job Description:

Friends For Youth is seeking a Director of Operations. The Director of Operations (DO) will oversee all program operations as well as the internal functions of FFY. Additionally, the DO will work closely with the Executive Director (ED) and Director of Development (DD) on fundraising, interpersonal agency relationships within the community, and community partnerships as related to programming. This position is a senior management position reporting to the ED.About Friends for YouthFriends For Youth (FFY) is a local Redwood City/Palo Alto based youth-serving organization that has been serving local communities for over 42 years. Mentorship is one of the most powerful ways to positively impact the life of youth at-risk, and over the years FFY has matched thousands of disadvantaged youth who lack critical adult support with volunteer adult mentors who spend a few hours a week providing unconditional friendship and guidance. The impact of a mentor is undeniable, oftentimes reversing the negative trajectory of a youth's life. Four years ago, our school-based group mentoring program was launched in one school and is now in six. Our staff is small, but mighty and driven by their belief in the program.SPECIFIC RESPONSIBILITIESProgram ManagementBe a visionary who prepares, implements, and manages program plans based on the Board of Director's strategies for accomplishing Friends for Youth's mission:Ongoing management of program operations; lead program managers and staff in goal setting and implementation; analyze outcome evaluation and feedback data to continuously improve programming.Develop and implement long-term strategic goals and objectives to achieve the successful outcome of FFY programsCreate detailed implementation plans to assure the achievement of long-term goals and objectives including key deadlines, milestones, processes, and protocolsSupervise program staff by providing program leadership, expertise, direction, input, and feedbackIn partnership with ED, manage the Whole Health for Youth Collaborative grant administration and activities with partner agenciesEnsure that program activities operate within the program policies and procedures; refining and updating required forms and records, assuring compliance with safety and legal requirementsDevelop and monitor detailed program budgets for optimal efficiency and effectivenessDevelop new programmatic initiatives to support the strategic direction of FFYImplement, and continue to refine a program evaluation framework to demonstrate program effectiveness, assess the strengths of programs, and identify areas for improvementReport detailed status updates to leadership and the Board of DirectorsOperations ManagementThe DO will focus on both the long-term vision of the organization with agency leadership and the short-term day-to-day financial and operational details that work together toward that vision:Work with the ED in creating annual budgets; overseeing budget compliance; maintaining accurate records and accountingResponsible for day-to-day financial management, bookkeeping, financial. oversight, analysis, and reporting; provide monthly reports to the BODManage annual tax filings and audits/review with CPAManage HR functions and policies, insuring compliance and accuracy, including personnel onboarding, payroll, time off, and benefits administration, managed through the TriNet platformCreate and manage HR policies, keeping the HR Manual current and updatedEstablish and implement a standard annual performance review, along with a professional development planScreen, interview, and hire new program and operations employees in accordance with Trinet onboarding policies, including adherence to all safety and screening policies; provide thorough appropriate trainingConduct exit interviews and terminations as neededMaintain office culture including managing staff burnout and self-careManage insurance policies, legally required governance filings, and agency policiesManage building contracts and compliance with facilities policies and processes with Sobrato Center for NonprofitsCultivate relationships with community groups, companies, schools, city government, and local leaders to promote FFY programsAssist with funding proposals and fundraising, and grant reporting for the program to ensure the continuous delivery of serviceQualificationsThis is an extraordinary opportunity for an individual with a passion for empowering youth, who also wants to be instrumental in further developing a proven, growing, and vital program. The successful candidate will oversee Friends for Youth's award-winning programs, partner with leadership, and work collaboratively with a young, adaptive, innovative team.Specific requirements include:BA/BS minimum; MSW/MFT or other mental health master's degree highly preferredSpanish speaker preferredMinimum 5-10 years experience with demonstrated success managing nonprofit program models, operationalizing innovative programs, and running agency operations; ideally within education, youth development, and mental health fieldsFinancially savvy; experience in nonprofit financial reporting and administration; Quickbooks savvyGrant administration and reporting experience a plusSpanish-speaker preferredHigh emotional intelligenceStrength in hiring, recruiting, managing, developing, coaching, and retaining individuals and teams, empowering them to elevate their levels of responsibility and performanceHigh proficiency in technology and data managementExcellent interpersonal skills; ability to communicate effectively through verbal and written communicationHighly organized with exceptional attention to detailsPersonal qualities of integrity, credibility, accountability, and a commitment to young people, families, equity, and Friends for Youth's missionPay Range: $80K-$100K based on experienceFull-time Exempt PositionIn-person 3 days a week (Tuesdays, Wednesdays, Thursdays)Free platform where you can find new job and volunteer opportunities in the Silicon Valley nonprofit sector. 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Keywords: Thrive Alliance, Redwood City , Friends For Youth: Director of Operations, Accounting, Auditing , Redwood City, California