Applications Engineer
Company: Gunderson Dettmer
Location: Redwood City
Posted on: February 20, 2021
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Job Description:
Gunderson Dettmer is the only business law firm of its kind -
exclusively serving the global venture capital and emerging
technology marketplace. With more than 300 attorneys in nine
offices - from Silicon Valley to Singapore - we innovate for
innovators, accelerate entrepreneurship, and help build companies
at every stage of the growth lifecycle. We are committed to being
the employer of choice by working together to create an
environment, in which each of our people can grow, take initiative,
and develop a fun, fulfilling and financially rewarding career.Job
DescriptionGunderson Dettmer is seeking a full-time Applications
Engineer to work at any of our offices in the United States
(Silicon Valley, San Francisco, New York, Los Angeles, Boston, Ann
Arbor). We are looking for a motivated and energetic candidate who
takes initiative, enjoys finding solutions to multiple challenges,
is detail-oriented, and takes extreme pride in their work. This
position will provide support to firm used business applications.
Excellent customer service skills and the ability to work
independently to solve unique problems are necessary.Position
SummaryThe Applications Engineer is responsible for performing
project work from inception to completion and providing support
with the implementation, upgrades, functional and technical
maintenance of the firm's applications. This position reports to
Director of Applications Development, and provides technical
support across the firm on IT related issues. The ideal candidate
will have prior experience administering at least one or two of the
applications - Intapp Open, iGovern or any Records Management
program, Aderant Expert, iManage Work.If you're highly skilled,
excited by the challenge of optimizing our business applications
and ready to save the day on a regular basis find out more by
visiting www.gunder.com.Job Duties And Responsibilities*
Responsible for testing, upgrading, implementing and deploying the
latest versions of existing software or new software to the firm's
sections and departments. * Provide guidance and support to others
in the Information Technology department on how to best install
software and support the firm's users.* Own and resolve issues as
they are escalated by the HelpDesk.* Carry out responsibilities in
some or all of the following functional areas: software upgrades
and enhancements, software implementations and rollouts to specific
departments and sections/practice areas, custom development and
configuration, primary and backup ownership of multiple software
applications and multi-tiered systems.* Data synchronization across
multiple systems. Patch and maintain software and enterprise
systems.* Serve as subject matter expert for specific applications,
with primary responsibility being administration, maintenance, and
application upgrades.* Maintain IT documentation. Assist with the
day-to-day efficient operation of the IT department. Assume
additional responsibilities as requested.* Flexible to work outside
of business hrs is required.* Install and test programs, adhering
to security guidelines set forth by security team.Core Competencies
And Skills* In depth knowledge of client/server & database
application environments.* Strong understanding and ability to
troubleshoot web applications in an environment primarily supported
by Microsoft technologies is must.* Strong familiarity working with
Microsoft SQL Server stored procedures, relational database
structures, SQL DTS and Microsoft SQL Server Reporting Services is
required.* Working knowledge of Windows Servers 2012 or 2016, SQL
Server 2012/2016, Active Directory and Windows security is must.*
Law firm experience is highly preferred. Knowledge of
legal-specific software for Document Management Systems, Records
management, and Timekeeping system is a huge plus.* Display
self-motivation by prioritizing changing responsibilities and
meeting deadlines.* Excellent analytical and technical skills
requiring an aptitude for detail, precision, and logic with
comprehensive knowledge of Windows-based, client-server
applications in order to conduct detailed analysis of applications'
project work including testing and installation.* Proficiency with
SharePoint 2016 a plus.Educational Requirements* BS in Information
Systems or equivalent work experience.Status* Full Time,
Exempt.BenefitsIn addition to offering competitive salaries, we
also offer an excellent benefit package, which includes full
medical, dental and vision coverage; 401(k) Profit Sharing Plan;
Flexible Spending Account and Paid Time Off.Gunderson Dettmer is an
Equal Opportunity Employer and does not discriminate against any
employee or applicant for employment because of race, color, sex,
age, national origin, religion, sexual orientation, gender
identity, status as a veteran, and basis of disability or any other
federal, state or local protected class.Powered by
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Keywords: Gunderson Dettmer, Redwood City , Applications Engineer, Engineering , Redwood City, California
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