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Senior Solutions Engineer, Mid Market

Company: Sumo Logic
Location: Redwood City
Posted on: February 24, 2021

Job Description:

As a Senior Solutions Engineer , you will be the primary technical resource for our Mid-Market Accounts team. You will share your product and technical expertise through presentations, product demonstrations, and technical evaluations (Proof Of Values). As the technical expert, you will work with clients to understand their requirements and pain points, then design the right solution for their business needs. During the sales cycle you will guide clients through trials and POVs, demonstrating Sumo Logic's ability to meet and exceed their requirements and building a positive relationship that will provide continuous value to our customers. Finally, you will have the opportunity to work cross-functionally with our Product Management and Engineering teams to share your knowledge and experiences to ultimately improve our business and our customers' success. The ideal candidate will have a broad technical background, with a minimum of 4 years experience in a Solutions Engineer role (or similar). While you will be working on a variety of use cases, the ideal candidate should have a strong security background with a deep understanding of security threats, solutions, security tools, and network technologies. In addition, hands-on experience architecting and deploying security tooling to on-premise and cloud environments is preferred. We seek talent who wants to leverage their technical and people skills to help deliver solutions to clients directly and become a trusted advisor in the process. Above all else, you should be highly self-motivated and extremely curious to learn more Sumo Logic and the vast problems that it can solve. Responsibilities

  • Partner with the Accounts Team to articulate Sumo Logic's value proposition, vision, and strategy to customers
  • Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
  • Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase--
  • Be successful working with all levels of an organization, from executives down to individual developers and Site Reliability Engineers
  • Deliver product and technical demonstrations of the Sumo Logic service
  • Work cross functionally with Product Management and Engineering to improve the Sumo Logic service based on your experience with customers Requirements
    • B.S. in Computer Science, Engineering, or a related field; M.S. in Computer Science, Engineering, or a related field (preferred)
    • 4+ years as a Solutions Engineer (preferred), Solutions Architect (preferred), Implementation Consultant, Support Engineer, Site Reliability Engineer, or a Software Developer with experience leading projects and/or working with customers
    • Hands on Knowledge of Security related products, technologies, and sources such as IDS/IPS, SIEM/Log Management, Network / Endpoint Security, Threat Detection, Incident Response, MSSP/MDR, Threat Feeds, CASB, etc
    • Experience with leading and running technical validations like Proof of Value (preferred)
    • Experience selling and working with pure SaaS solutions in multi-tenant architectures
    • Experience with Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure (certification is preferred)
    • A broad background and understanding of technical infrastructure (servers, networking devices, storage, etc.)
    • Modern application architecture (micro-services) understanding and experience working with Kubernetes, Docker, and/or Lambda (preferred)
    • Experience with various monitoring tools like Splunk, Datadog, Elastic, New Relic, etc. (preferred)
    • Comfortable working in a dynamic, fast-paced startup environment and experience at a successful startup (preferred)
    • Strong written and verbal communication skills, as well as business and technical acumen-- ------------------------------------------------------------------------------- -- What we do:
      We are a cloud-native SaaS machine data analytics platform, solving complex monitoring problems for DevOps, SecOps and ITOps teams. Customers love our product because it allows them to easily monitor and optimize their mission critical, large scale applications.
      --
      -- Massive Scale:
      Our microservices architecture in AWS ingests hundreds of terabytes daily across many geographic regions. Millions of queries a day analyze hundreds of petabytes of data.
      --
      -- Mission:
      Democratize machine data analytics through the Sumo Logic platform, bringing real-time data insights securely through the cloud. Are you authorized to work in the United States? --*
      -- If yes, will you now or in the future require employer sponsorship for visa status (e.g., nonimmigrant status such as H-1B, TN, O-1, etc.) to obtain or continue your work authorization in the United States? --*
      -- U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at Sumo Logic are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Gender Please select Are you Hispanic/Latino? Please select Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Please select Form CC-305 OMB Control Number 1250-0005 Expires 05/31/2023 Voluntary Self-Identification of DisabilityWhy are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:
      • Autism
      • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
      • Blind or low vision
      • Cancer
      • Cardiovascular or heart disease
      • Celiac disease
      • Cerebral palsy
      • Deaf or hard of hearing
      • Depression or anxiety
      • Diabetes
      • Epilepsy
      • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
      • Intellectual disability
      • Missing limbs or partially missing limbs
      • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
      • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression Disability Status Please select 1 Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Keywords: Sumo Logic, Redwood City , Senior Solutions Engineer, Mid Market, Engineering , Redwood City, California

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