Senior Technical Writer, Developer Documentation
Company: C3 AI Inc.
Location: Redwood City
Posted on: June 23, 2022
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Job Description:
C3.ai, Inc. (NYSE:AI) is a leading provider of Enterprise AI
software for accelerating digital transformation. The proven C3 AI
Suite provides comprehensive services to build enterprise-scale AI
applications more efficiently and cost-effectively than alternative
approaches. The core of the C3 AI offering is an open, data-driven
AI architecture that dramatically simplifies data science and
application development. Learn more at: C3 AI has an opening for a
Senior Technical Writer. Technical Writers create, assimilate, and
communicate technically accurate content clearly and concisely. In
this position, you will create conceptual and how-to documentation,
instructional content, API reference guides, and code samples.
Created materials will support developers, data scientists, and
data integrators who develop and extend C3 AI applications, design,
and train models, and use batch and streaming web services methods
to integrate data sources on C3 AI PaaS architecture. As a senior
member of the documentation team, you will be responsible for
creating and owning developer documentation. As such, you will
become a solution expert and serve as a key link between engineers,
product managers, and customers who develop on our platform. You
will be expected to learn complex technical information and work
both collaboratively and independently to produce technical
documentation. Successful candidates will be self-directed,
passionate about technology, able to produce high-quality
documentation, and motivated to contribute in a fast-paced,
dynamic, team environment. During the interview process, sample
work will be requested. Your Responsibilities: * Write topics,
create technical developer guides, and enhance existing content for
our external developer, data scientist, and data integrator
audiences.
* Create gap analysis for your assigned areas, and collaborate with
other writers, developers, product managers to improve content.
* Manage complex documentation projects with a focus on maintaining
high standards for clarity, consistency, accuracy, and
timeliness.
* Communicate with management and project stakeholders, keeping
them informed of project status, including conflicts and resolution
plans.
* Collaborate closely with team members, refining standards,
procedures, tools, etc. to help the entire organization
successfully deliver content at a consistently high standard.
Requirements: * Bachelor's degree. Advanced degree preferred.
* 6+ years of technical writing experience, including experience
researching and writing excellent developer documentation.
* Comfortable with basic front-end web development languages (HTML,
CSS, and JavaScript).
* Familiar with Python, Jupyter Notebooks preferred.
* Familiar with AI, ML, and NL model concepts.
* Ability to read code and write code examples.
* Familiar with Docs as Code model of documentation (we use
Markdown, GitHub, Jenkins).
* Comfortable in an Agile development environment.
* Strong communication skills with the ability to work across
functional units.
* Self-motivated, organized, and able to work independently and
make independent judgments. C3 AI provides a competitive
compensation package: * Competitive salary, generous stock options,
401K, medical, dental, and vision benefits. At the office, we offer
a fully stocked kitchen with catered breakfast and lunch, table
tennis and pool table, free membership at our on-site gym, Friday
evening social hours with food, drink and music and a fun team of
great people. C3 AI is proud to be an Equal Opportunity and
Affirmative Action Employer. We do not discriminate on the basis of
any legally protected characteristics, including disabled and
veteran status.
Keywords: C3 AI Inc., Redwood City , Senior Technical Writer, Developer Documentation, Engineering , Redwood City, California
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