Sr. Automation Service Engineer

Company: Guardant Health
Location: Redwood City
Posted on: July 31, 2022

Job Description:

Company DescriptionGuardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary blood tests, vast data sets and advanced analytics. The Guardant Health Oncology Platform leverages capabilities to drive commercial adoption, improve patient clinical outcomes and lower healthcare costs across all stages of the cancer care continuum. Guardant Health has launched liquid biopsy-based Guardant360 -, Guardant360 CDx and GuardantOMNI - tests for advanced stage cancer patients. These tests fuel development of its LUNAR program, which aims to address the needs of early stage cancer patients with neoadjuvant and adjuvant treatment selection, cancer survivors with surveillance, asymptomatic individuals eligible for cancer screening and individuals at a higher risk for developing cancer with early detection.Job Description

• Perform equipment installations, maintenance, repairs, and qualifications to ensure the highest level of instrument reliability and up-time.
• Monitor instrument metrics and advocate serviceability within cross-functional teams
• Responsible for instrument up-time and ensuring that service documentation meets Guardant Heath's quality management system
• Evaluate equipment performance trends to propose long-term solutions as needed.
• Ability to quickly learn new technologies and disseminate information by developing SOPs, checklists, and service bulletins.
• Contribute to the management of a maintenance and calibration system.
• Help end-users troubleshoot issues
• Provide service and support during normal business hours, as well as after hours and on weekends as needed.
• Effectively communicate with third party service providers.Qualifications
  • A BS degree in an engineering or scientific discipline, with a minimum of 5+ years of related industry experience.
  • Minimum of 5 years service engineering or instrumentation and equipment support.
  • Proficient in providing service support for Hamilton Robotic liquid handlers.
  • Experience providing service support for Qiagen QiaSymphony, Agilent TapeStation, Illumina Sequencers, and various other laboratory instrumentation.
  • Experience authoring and executing PM, IQ, OQ, repair, and other service related documentation.
  • Familiarity with developing and executing training programs and providing knowledge-transfer to other engineers and lab personnel.
  • Experience working within a CLIA and GMP regulated environment.
  • Experience standardizing processes for scalability and sustainability.
  • Ability to effectively communicate and collaborate with internal and external colleagues and customers from diverse scientific, engineering, operational, and regulatory disciplines.
  • Experience utilizing Lean Manufacturing and Six Sigma methodologies.
  • Liquid Handler programming exexperience is a plus.
  • Field service engineering experience is desireable.
  • Ability to take part in an on-call rotation with afterhours and weekend response as needed.
  • Willingness to travel up to 20% as needed.Additional InformationAdditional InformationEmployee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.All your information will be kept confidential according to EEO guidelines.Please visit our career page at: http://www.guardanthealth.com/jobs/preventivemedicine #team #cancer #clinicaltrial #cancertreatment #hematology #cancertherapy #NGS #GuardantHealth #PatientFirst #LiquidBiopsy #LUNAR #Eclipse #RealWorldEvidence #CDx #CompanionDiagnostics

Keywords: Guardant Health, Redwood City , Sr. Automation Service Engineer, Engineering , Redwood City, California