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Legal Operations Training Manager

Company: Telecity Group
Location: Redwood City
Posted on: October 12, 2020

Job Description:

Legal Operations Training Manager Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. Thats why we're always looking for creative and forward-thinking people who can help us achieve our goal of global interconnection. With 200 data centers in over 55 metros spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions. At Equinix, we make the internet work faster, better, and more reliably. We hire talented people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and its our authentic humble, gritty people who create The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do. About Our Legal Team We are more than legal professionals protecting Equinixs interests. We are valued business partners, known as responsive, consistent, and proactive. We take customer service seriously and strive for excellence in our execution. Equinixs dynamic growth trajectory keeps us focused, flexible, and constantly learning. Our strong relationships with our internal clients, fueled by our solution-driven orientation and creative yet practical advice, bring us to the table early and often and lead to interesting and rewarding work directly in support of Equinixs overall business objectives. Our global Legal department may span four continents, but we are One Legal - a true team working together across borders in support of our shared strategic objectives. We work hard but take time to celebrate our accomplishments both professional and personal, with a healthy dose of fun thrown in along the way. We look forward to coming to work every day to support Equinix and each other and highly value the team first culture we have created. About the Role Reporting into the Director of Global Legal Operations, you will be part of the Global Legal Operations team in our Redwood City headquarters. Working with various stakeholders across the Legal department and other departments, the Training Manager will be responsible for developing a holistic training strategy, fostering alignment regarding requirements and priorities and managing of the training program consistent with objectives. We are seeking a bright, enthusiastic, and results-oriented professional with solid experience and the ability to coordinate with cross-functional teams. To excel in this role, you will have a background in developing and managing a training strategy and program and have the ability to foster relationships with staff across the Legal department to achieve a positive result. Responsibilities Design and implement a training strategy for Legal - Training administered to Legal (e.g., new product training, approval policies for contracting) - Training administered by Legal (e.g., compliance training, harassment training) Drive alignment around business needs and objectives for legal training - Work with stakeholders to identify and prioritize training requirements Manage training programs - Cadence, scheduling and rollout of each training - Type of training needed in order to meet the training objective (e.g., medium) - Continued evaluation of the effectiveness and relevance of the training programs and materials - Compliance; track and manage completion of required training and necessary escalations - Manage training lifecycle within a learning management system (LMS) - Support learners on LMS access, usage, etc. - Generate course metrics to identify areas of improvement - Develop and manage metrics/KPIs at the program level Qualifications - 10+ years completing similar tasks to those above, and within a corporate or legal environment highly preferred - 5+ years experience managing projects and process preferred - 1+ years experience defining and managing processes for a global organization required - 3+ years using systems required - Bachelor's degree required - Master's degree preferred - Experience managing and delivering training via LMS strongly preferred - Ability to identify and manage cross-team and cross-project dependencies - Ability to anticipate and address issues early - Strong analytical skills - Ability to balance and prioritize multiple projects for various internal customers - Strong interpersonal and communication skills required - Ability to make decisions independently, knowing how and when to escalate issues - Experience working directly with business teams and stakeholders Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability

Keywords: Telecity Group, Redwood City , Legal Operations Training Manager, Executive , Redwood City, California

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