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Product Operations Manager

Company: Alation Inc
Location: Redwood City
Posted on: February 23, 2021

Job Description:

Alation continues to hire for roles at various locations with all interviewing and on-boarding done virtually due to COVID-19 crisis. Everyone new to the Alation team, along with our current workforce, will temporarily work from home until it is safe to return to our offices. Alation pioneered the data catalog market and today is leading its evolution into a platform for a broad range of data intelligence solutions including data search & discovery, data governance, and digital transformation. Nearly 230 enterprises drive data culture, improve decision making, and realize business outcomes with Alation. For more information, visit https://www.alation.com/ We're looking for world class product leaders who share our vision for a more curious and rational world and can evangelize our vision internally and externally. As part of the product team at Alation, you will be working to unlock the value of data: help people to find, understand and trust data that they already have. In this particular role, you will increase the effectiveness of the entire product team by:

  • Introducing and shepherding best practices and associated tools
  • Gathering and organizing the most important product metrics
  • Streamlining cross-department communication with new workflows-- Here are some examples of projects you might take on:
    • Orchestrate annual strategic planning and quarterly roadmap update processes
    • Manage quarterly release processes
    • Overhaul how customer enhancement requests are captured, reviewed and tracked--
    • Lead the successful rollout of a new product tracking tool--
    • Create product metrics dashboards to understand how we're doing as a product organization and with our users.
    • Survey the organization to understand steps we might take to promote continued innovation In this role you will---
      • Manage the product tech stack, establish internal best practices, and ensure team members are using tools effectively
      • Collect, organize, and analyze quantitative and qualitative product data, enabling the entire organization to make the most of these insights
      • Foster cross-departmental collaboration around the product
      • Streamline communication across departments without losing team autonomy. Roll out new processes when needed, but keep processes simple and eliminate extra steps.
      • Develop business processes to streamline product development
      • 4+ years of experience in product operations, product management, or an operational role that worked closely with product and engineering teams in a fast-paced agile environment.
      • Attributes of a self-starter, with strong creative problem solving, project management, detail orientation, and interpersonal skills.
      • A demonstrated ability to bring cross-departmental teams together, with smoother, more efficient communication and workflow than before. You'll be a great fit if---
        • You're passionate about making the world a more curious and rational place, by creating products that help people explore data, ask questions and get reliable answers
        • You're humble and thoughtful, but a vocal advocate for our users and customers and able to fight for the course of action that the data and our values show is right
        • You're excited to wrangle revenue inputs from finance, win/loss/churn stats from sales, and feedback from customer support.--
        • You have some experience analyzing data with SQL or excel and ready to go deeper.
        • You have experience using (or even deploying and configuring) product and cross-department productivity tools such as JIRA and Aha.
        • You're excited by the prospect of helping a growing product team formalize their internal processes and use metrics to help them make better product decisions. Our founders have come together from different backgrounds: business, engineering, and design. This unique mix from our founding team is important to the Alation culture story. Today, our team consists of creators and communicators with varied backgrounds - from Stanford, to the Indian Institute of Technology, big companies and one-person startups, the United States, and abroad. We continue to seek ever more diverse perspectives as we grow. - High-growth, collaborative environment with diverse and inclusive teams - Continuous learning, enrichment and development opportunities - Competitive pay and health offerings including commuter benefits - Flexible time off to relax and recharge

Keywords: Alation Inc, Redwood City , Product Operations Manager, Executive , Redwood City, California

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