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Technical Product Manager

Company: WorkBoard
Location: Redwood City
Posted on: January 15, 2022

Job Description:

WorkBoardWork with purpose. WorkBoard's mission is to help companies and the people in them achieve their best results. We pioneered the Enterprise Results Management solution category so leaders can communicate strategy and align efforts well in a faster changing world, and so team members are energized by the purpose and impact of their work. Our customers drive faster growth and competitive advantage because they have higher alignment, real-time transparency, and sharper focus on the results that matter. Companies like Cisco, Microsoft, Juniper, Workday, 3M, Zuora, Anthem, Humana, and many others use WorkBoard's platform, expert services, and professional certification programs to achieve their ambitious vision. WorkBoard has built a clear lead in the space - it is the size of all the other OKR app providers combined, in large part because its founders and team members are experienced company builders focused on true, differentiated value for our customers. WorkBoard is backed by top-tier venture investors including Andreessen Horowitz, GGV Capital, SoftBank Investment Advisers, and Workday Ventures.THE OPPORTUNITYDefine feature goals and deliver crisp product requirements and acceptance criteria for our design team, developers and test engineering team members to ship delightful and innovative product experiences for our customersEnsure successful launches of new features that deliver customer value, by assisting with preparation of internal communications for product releases, and monitoring the performance of our product launchesBring a growth mindset and data and hypothesis driven approach to every interaction; curious to learn, always listening, and driven by solving complex problemsCOMING IN3+ years of Technical Product Management experience shipping SaaS solutions or Software Engineering Excellent analytical and quantitative skills to make data driven decisionsExcellent written and verbal communication skills (we ask a lot of questions, lead a lot of meetings, demo and write a lot...)Strong decision making skills and a proven record of establishing credibility with engineers, managing relationships and influencing others to delivery high quality results Entrepreneurial spirit - you are a self-starter who takes initiative, while always guided by a strong one-team and outcome mindsetExperience working in a fast paced, high growth startup environment Experience working with Authentication protocols, App marketplaces, using and defining REST API's.BS/BA degree in Computer Science, Statistics, Engineering or equivalent experienceYOU'LL BE SUPER SKILLED AND EFFECTIVE ATAgile workflow processes and ceremonies Thinking through problems with the big picture in mind, while keeping track of all the detailsStaying focused on the end goal and helping the team keep the big picture top of mindCommunicating clearly, logically and adapting communications and assets to keep everyone alignedStaying organized and bringing a follow-through muscle to drive initiatives to successWITHIN ONE MONTH YOU'LLAttend a new-hire immersion training to build a deep understanding of our buyers, their pain points, our solution offering, and learn what it means to build an elegant Strategy & Results platformLearn the personas we cater to and our product strategy for their successListen in on 3 sales demos and prospect callsParticipate in at least 2 OKR Workshops with our Client Services team and shadow field teams on client engagementsHave read all of our key user and market communications and be a daily user of WorkBoard yourselfClosely follow a feature that is under development cycle and contribute to feature reviews, internal launch communications and enablement tools on itWrite your first set of specifications for a featureWITHIN THREE MONTHS YOU'LLRamp up your WorkBoard product knowledge by building expertise and becoming our product Guru for the product area you will be supportingLearn our user engagement and product performance analytics for the product area you will be supportingDeliver crisp requirements for your first set of features in the development cycle with product design and engineering teamBecome an embedded team member with our product squad and a shepherd of product driven ritualsOwn efforts to ensure our product knowledge documentation and repository can address the demands of our growing teamSupport building, coordinating and driving 2 team process improvementsWITHIN SIX MONTHS YOU'LLHelp drive feature prioritization decisions with an eye on key metrics and a comprehensive understanding of our product offering, and our near and long-term product strategyBe responsible for regularly delivering crisp requirements and working closely with product design and engineering teams to develop and deploy new and improved featuresConduct full user feedback sessions & validate requirements and prototypes with customersWork with cross-functional growth, marketing, customer success and services functions to drive product adoption and customer engagement for the product areas you supportWITHIN TWELVE MONTHS YOU'LLContinuously analyze product performance and develop product strategies we can test to drive feature prioritization and new areas of investmentDrive the full lifecycle of a your product areas- from identifying the problem, prioritizing needs based on opportunity and potential value, defining user stories all the way to thinking about the release and development cycle, customer rollouts, iterations, and maintenance considerationsIdentify significant organizational, and process improvement opportunities in a constantly evolving environment, and help drive them to fruitionTHE TEAMYou'll join a team where everyone-including you-is striving to constantly improve and reimagine the best value and quality of experience we provide as a company and solution. We are an incredibly supportive team, aim to be voracious learners in all of our interactions, and thrive on the excitement of supporting our customers' success. When problems arise, everyone pitches in.As a Technical Product Manager at WorkBoard you would be part of our vibrant and passionate product team, with a can-do attitude working to solve our customers' most pressing needs to drive alignment and accountability at scale. On a typical day you'll spend time working with our customers, cross-functional field teams in sales, customer success and strategic services and growth to learn and absorb the most important problems we need to solve, and then dive in and work with design and engineering to drive prioritization and the development of solutions and capabilities that will delight, inspire and empower thousands of people.OUR VALUES - WE LIVE BY THE 4 Hs Humble experts Hungry for the opportunity Intellectually honest Operating as one happy team A FEW OF OUR AWESOME BENEFITS Flexible PTO & sick days Paid holidays Health insurance 401K with employer matching Quarterly All-Hands Meetings And much more! THE WORKBOARD STORY WorkBoard provides a powerful, modern results platform to help companies achieve their growth plans. Unlike most enterprise software, our solution is important to every employee, so we strive to set the high bar for capabilities that delight and enable everyone to be more successful at work. WorkBoard is strategic to companies and personally relevant to the people that work in them. We are proud to be an equal opportunity workplace committed to building a team culture that celebrates learning, diversity and inclusion. If you're hungry to grow your skills while growing a company, your sense of urgency matches the size of our market opportunity, and you value and enable team mates' contributions, then come join us!

Keywords: WorkBoard, Redwood City , Technical Product Manager, Executive , Redwood City, California

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