Manager, eCommerce Merchandising
Company: Balsam Brands
Location: Redwood City
Posted on: May 7, 2022
Job Description:
Job DescriptionJob Description
As a Manager of eCommerce Merchandising, you will be responsible
for defining Online Merchandising strategies that are consistent
with brand and business goals, and deliver a world-class customer
experience. A successful eCommerce Merchandising leader will
combine an analytical rigor with a passion for user experience to
improve the onsite merchandising strategy and improve KPIs. You
will lead a team that will build an unparalleled shopping
experience across geographies by collaborating with Creative,
Marketing, Product Design and Merchant teams to tell key
merchandising stories end to end.This position reports to the
Director of eCommerce. This is a full-time position located in
Redwood City, California or Boise, Idaho. We have a hybrid work
setup, which will include a blend of days working in-office and
remote once we can all safely return.What you'll do:
- Develop eCommerce merchandising strategies that will help meet
and/or exceed company revenue and profitability goals
- Partner with Merchandising (physical product) to establish
collaborative working cadence with Online Merchandising. Ensure
that product goals and benefits are being translated onto our
webstores consistently across geographies, and in a way that is
consistent with their strategies and value propositions
- Drive day to day optimization and digital revenue
responsibilities across brands and geographies. Analyze weekly and
daily performance, provide insights and drive day to day
optimization across all platforms
- Understand our shopper needs and expectations in different
geographies and work with creative teams to achieve a balanced,
strategic approach to online merchandising localization and
processes
- Set direction for merchandising strategies based on assessment
of the competitive landscape (site merchandising strategies of key
competitors and best-in-class online retailers) and emerging online
trends
- Work with Marketing, Merchandising, and Creative teams in our
integrated planning process to deliver a cohesive shopping
experience across all touchpoints
- Maintain A/B testing roadmap across brands and geographies;
represent testing plans and needs cross functionally, and share out
learnings and actions based on completed tests
- Manage a small team of online merchandisers to develop and
execute tactical plans across brands and geographiesWhat you bring
to the table:
- 8+ years eCommerce or Site Merchandising experience in DTC
retail; international experience preferred
- Strong understanding of web-based consumer behavior and
eCommerce KPIs
- Proven track record of team leadership
- Strong retail math and analytical skills
- Ability to build constructive and effective relationships with
broad group of business partners
- Attention to detail, highly organized, deadline-driven and goal
and results oriented
- Extremely flexible/adaptable attitude; enjoyment of a "startup"
mentality
- Excellent written, problem-solving, and decision-making
skills
- Demonstration of strong business ownership
- Strong presentation skills; highly literate in Microsoft Excel,
Power Point, and OutlookNotes: This is a full-time, permanent
position with benefits. Please submit a cover letter and resume.
Please include in your cover letter a dish that you would like to
bring to one of our potlucks.About Us: Balsam Brands is a
multi-brand eCommerce retailer with roots in holiday and home
décor. We strive for excellence in everything we do and present a
unique opportunity to those who are seeking to have a meaningful
impact in a fast-paced, high-energy environment. We love to
reimagine eCommerce and retail in ways that thrill our customers,
and to leave a lasting impact on the world around us. We have
fast-growing teams in the Bay Area, Boise, Manila, and Dublin.The
company's outward focus on building trusted consumer brands along
with its internal focus on excellence and being a great place to
work have propelled it to consistent, rapid growth.
- Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes
- Balsam Brands on LinkedIn:
http://www.linkedin.com/company/balsam-brands/At Balsam Brands, we
strive to offer a competitive compensation and benefits package.
For permanent, full-time team members, this includes:
- Competitive compensation, including a cash-based incentive
plan
- Comprehensive Medical, Dental, and Vision coverage, with 100%
of insurance costs covered for team members, and 85% covered for
dependents
- Medical, transit, dependent care FSA
- Company-paid life and AD&D insurance
- Short and long-term disability insurance
- 401(k) with dollar-for-dollar company match up to $4,000
- Employee Assistance Program (EAP) and other mental health and
wellness perks
- Paid holidays, annual shutdown week, PTO, and volunteer
time-off (VTO) packages
- Annual continuous learning benefit up to $1,000 per person, per
fiscal year
- Valuable extras: identity theft protection, subsidized parking,
subsidized gym membershipAt Balsam Brands, we are dedicated to
diversity in our dynamic and growing workforce and are proud to be
an equal opportunity employer. We consider qualified applicants
without regard to race, ethnicity, religion, age, disability,
protected veteran status, marital status, citizenship, gender
expression or identity, sexual orientation, or any other legally
protected status.Additional Information
All your information will be kept confidential according to EEO
guidelines.
Keywords: Balsam Brands, Redwood City , Manager, eCommerce Merchandising, Executive , Redwood City, California
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