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Manager, eCommerce Merchandising

Company: Balsam Brands
Location: Redwood City
Posted on: May 7, 2022

Job Description:

Job DescriptionJob Description

As a Manager of eCommerce Merchandising, you will be responsible for defining Online Merchandising strategies that are consistent with brand and business goals, and deliver a world-class customer experience. A successful eCommerce Merchandising leader will combine an analytical rigor with a passion for user experience to improve the onsite merchandising strategy and improve KPIs. You will lead a team that will build an unparalleled shopping experience across geographies by collaborating with Creative, Marketing, Product Design and Merchant teams to tell key merchandising stories end to end.This position reports to the Director of eCommerce. This is a full-time position located in Redwood City, California or Boise, Idaho. We have a hybrid work setup, which will include a blend of days working in-office and remote once we can all safely return.What you'll do:

  • Develop eCommerce merchandising strategies that will help meet and/or exceed company revenue and profitability goals
  • Partner with Merchandising (physical product) to establish collaborative working cadence with Online Merchandising. Ensure that product goals and benefits are being translated onto our webstores consistently across geographies, and in a way that is consistent with their strategies and value propositions
  • Drive day to day optimization and digital revenue responsibilities across brands and geographies. Analyze weekly and daily performance, provide insights and drive day to day optimization across all platforms
  • Understand our shopper needs and expectations in different geographies and work with creative teams to achieve a balanced, strategic approach to online merchandising localization and processes
  • Set direction for merchandising strategies based on assessment of the competitive landscape (site merchandising strategies of key competitors and best-in-class online retailers) and emerging online trends
  • Work with Marketing, Merchandising, and Creative teams in our integrated planning process to deliver a cohesive shopping experience across all touchpoints
  • Maintain A/B testing roadmap across brands and geographies; represent testing plans and needs cross functionally, and share out learnings and actions based on completed tests
  • Manage a small team of online merchandisers to develop and execute tactical plans across brands and geographiesWhat you bring to the table:
    • 8+ years eCommerce or Site Merchandising experience in DTC retail; international experience preferred
    • Strong understanding of web-based consumer behavior and eCommerce KPIs
    • Proven track record of team leadership
    • Strong retail math and analytical skills
    • Ability to build constructive and effective relationships with broad group of business partners
    • Attention to detail, highly organized, deadline-driven and goal and results oriented
    • Extremely flexible/adaptable attitude; enjoyment of a "startup" mentality
    • Excellent written, problem-solving, and decision-making skills
    • Demonstration of strong business ownership
    • Strong presentation skills; highly literate in Microsoft Excel, Power Point, and OutlookNotes: This is a full-time, permanent position with benefits. Please submit a cover letter and resume. Please include in your cover letter a dish that you would like to bring to one of our potlucks.About Us: Balsam Brands is a multi-brand eCommerce retailer with roots in holiday and home d├ęcor. We strive for excellence in everything we do and present a unique opportunity to those who are seeking to have a meaningful impact in a fast-paced, high-energy environment. We love to reimagine eCommerce and retail in ways that thrill our customers, and to leave a lasting impact on the world around us. We have fast-growing teams in the Bay Area, Boise, Manila, and Dublin.The company's outward focus on building trusted consumer brands along with its internal focus on excellence and being a great place to work have propelled it to consistent, rapid growth.
      • Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes
      • Balsam Brands on LinkedIn: http://www.linkedin.com/company/balsam-brands/At Balsam Brands, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, this includes:
        • Competitive compensation, including a cash-based incentive plan
        • Comprehensive Medical, Dental, and Vision coverage, with 100% of insurance costs covered for team members, and 85% covered for dependents
        • Medical, transit, dependent care FSA
        • Company-paid life and AD&D insurance
        • Short and long-term disability insurance
        • 401(k) with dollar-for-dollar company match up to $4,000
        • Employee Assistance Program (EAP) and other mental health and wellness perks
        • Paid holidays, annual shutdown week, PTO, and volunteer time-off (VTO) packages
        • Annual continuous learning benefit up to $1,000 per person, per fiscal year
        • Valuable extras: identity theft protection, subsidized parking, subsidized gym membershipAt Balsam Brands, we are dedicated to diversity in our dynamic and growing workforce and are proud to be an equal opportunity employer. We consider qualified applicants without regard to race, ethnicity, religion, age, disability, protected veteran status, marital status, citizenship, gender expression or identity, sexual orientation, or any other legally protected status.Additional Information

          All your information will be kept confidential according to EEO guidelines.

Keywords: Balsam Brands, Redwood City , Manager, eCommerce Merchandising, Executive , Redwood City, California

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