Sales Analytics and Operations Manager/Senior Mana
Company: Guardant Health
Location: Redwood City
Posted on: May 7, 2022
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Job Description:
Job DescriptionCompany Description
Guardant Health is a leading precision oncology company focused on
helping conquer cancer globally through use of its proprietary
blood tests, vast data sets and advanced analytics. The Guardant
Health Oncology Platform leverages capabilities to drive commercial
adoption, improve patient clinical outcomes and lower healthcare
costs across all stages of the cancer care continuum. Guardant
Health has launched liquid biopsy-based Guardant360®, Guardant360
CDx and GuardantOMNI® tests for advanced stage cancer patients.
These tests fuel development of its LUNAR program, which aims to
address the needs of early stage cancer patients with neoadjuvant
and adjuvant treatment selection, cancer survivors with
surveillance, asymptomatic individuals eligible for cancer
screening and individuals at a higher risk for developing cancer
with early detection.Job Description
The Associate Sales Analytics and Operations Manager will be a
member of the Oncology market analytics team that serves the US
Clinical Oncology commercial team. Reporting to the head of US
Oncology Sales Analytics and Operations, this individual
contributor will partner closely with sales, marketing, IT, data
platform, and other internal/external stakeholders to ensure the
appropriate objectives and priorities are enabled within the US
Oncology Field Sales Team.The ideal candidate thrives in a
fast-paced, changing, and growing environment, thinks
strategically, and has an execution first mindset. Your day-to-day
responsibilities will be to deliver sales analytics, which in
partnership with the US commercial team, will be used to identify
sales performance trends, assess sales effectiveness, and support
measurement of important sales team tactical programs. Additional
responsibilities will include supporting the US Oncology Field
Sales Team by addressing any questions or issues that arise,
assisting with the design and testing of tools/processes that
impact the sales team, and helping to ensure we maintain good data
quality for our customer data.Sales Analytics● Develop and leverage
sales analytics to help shape commercial strategy and execution of
field activities● Work closely with Sales Analytics & Operations
and Sales Leadership to develop and deliver relevant metrics for
performance tracking (e.g., weekly/monthly trend reports, QBRs)● In
collaboration with Marketing Analytics and Finance, routinely
monitor and assess relevant commercial key performance indicators●
Work closely with Marketing Analytics to establish sales force
promotional response analysis and report findings to executive
leadership team Sales Force Technology and Enablement● Respond to
inquiries and requests on data-related issues from the field sales
teams across data platforms (e.g., CRM, Tableau)● Provide user
support to the field sales team for sales toolsSales Support and
Other Responsibilities· Manage and triage cases in SFDC/CRM and
Tableau for Sales Operations· Subject matter expert on sales
systems and processes· Work collaboratively with cross functional
partners to deliver commercial initiatives Data Stewardship and
Management· Identify and implement improvements to customer master
data qualityQualifications
Preferred Experience:● 3-5 years of commercial or sales operations
and/or sales analytics for diagnostics, biotech or pharma;
experience in oncology a plus● Experience with SFDC required;
experience with Veeva suite of products (CRM/Network/CLM)
preferred● Experience with primary and secondary data analysis and
sales force promotional/sales force effectiveness metrics● Proven
expertise of Excel and/or other data analytics tools● Demonstrated
analytical capabilities and familiarity with data visualization
platforms (e.g., Tableau, PowerBI, etc.)● Experience in a prior
customer service or sales support role● Strong attention to detail
and proven ability to work effectively across diverse
teamsEducation:· Bachelor's degree in a life science, technical or
business-related field
Additional Information
Covid Vaccination Policy: Starting January 7, 2022, Guardant Health
will require all employees to be fully vaccinated to either (a)
establish that they have been fully vaccinated against COVID-19; or
(b) request and obtain an approved exemption from Guardant's
COVID-19 U.S. Vaccination Policy as a reasonable accommodation. An
employee is considered fully vaccinated against COVID-19 two weeks
after receiving the second dose of a two-dose vaccine or one dose
of a single-dose vaccination. Acceptable vaccines are approved or
under emergency use authorization by the U.S. Food and Drug
Administration (FDA) and/or the World Health Organization (WHO). In
addition, fully-vaccinated employees will be required to maintain
their fully-vaccinated status under this Policy by obtaining, if
applicable, any FDA-approved boosters.Employee may be required to
lift routine office supplies and use office equipment. Majority of
the work is performed in a desk/office environment. Ability to sit
for extended periods of time.Guardant Health is an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, or protected veteran status and will not be discriminated
against on the basis of disability.All your information will be
kept confidential according to EEO guidelines.Please visit our
career page at: http://www.guardanthealth.com/jobs/To learn more
about the information collected when you apply for a position at
Guardant Health, Inc. and how it is used, please review our Privacy
Notice for Job Applicants.#LI-SB1
Keywords: Guardant Health, Redwood City , Sales Analytics and Operations Manager/Senior Mana, Executive , Redwood City, California
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