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Product Manager - Vulnerability Mitigation

Company: Open Systems AG
Location: Redwood City
Posted on: May 15, 2022

Job Description:

Job Description Salary: About Open Systems Open Systems delivers cybersecurity beyond expectations. We partner with organizations to boost the security performance of their digital transformations. Our award-winning Managed Detection and Response (MDR) and Secure Access Service Edge (SASE) services connect and protect customers today, while increasing their security maturity for tomorrow. Open Systems--- Mission Control SOCs and NOCs are staffed by certified, outcome-obsessed engineers who provide 24x7 global coverage. They leverage a platform backed by data science and years of finetuning complex processes to better understand and reduce attack surfaces. Our deep expertise as a 5-time Microsoft Gold Partner accelerates and simplifies the path to security maturity by unlocking the value of existing investments in Microsoft security tools. Deployed in nearly 10,000 locations across 184 countries, Open Systems has earned an out of this world 97% retention rate. No wonder our customers call it crazy good cybersecurity. Discover more at Currently, we are looking for a Product Manager - Vulnerability Mitigation Your Mission Managed Detection and Response (MDR) has become the hottest market in Cyber, in part because MDR providers have been able to achieve what MSSPs have not; to address the Cyber talent shortage by taking on the ---expert work--- rather than the ---busy work--- of Cyber. By leveraging Endpoint Detection and Response (EDR), MDR has been able to gain the context necessary to make this leap. And as MDR expands from managing EDR to an XDR platform covering endpoint, workload, network, identity, and email, its ability to address attacks becomes unparalleled. And as MDR services expand to Detecting and Responding to risks and not just attacks, the MDR market stands to transform cyber. Our strategy creates clarity, differentiation, and access to an enormous market. Do you want to be part of the transformation? Open Systems is looking for a Product Manager to help shape this new market and our position in it, and help drive adoption of our solutions by defining and delivering a differentiated and compelling service offering. You will work with the best and the brightest in the industry. And we need you to bring your creativity, energy, and passion for understanding the customer to this role. As a Product Manager, you will expand our current MDR solution through the development and launch of a vulnerability mitigation service designed to reduce our customer---s potential attack surface and improve their overall security posture. This is an important leadership role within the company and you will work in concert with our software development teams and Operations team on service definition, feature prioritization, and the creation of differentiators that deliver true value to our customers. You will act as a domain expert and ---voice of the customer--- to clearly articulate the challenges and pain points associated with developing and maintaining a mature, effective vulnerability mitigation program. You will also identify how to enrich other aspects of the MDR service with vulnerability data using techniques that include machine learning (ML/AI), continuous asset discovery, change management, reporting, and security posture scoring. Additional Responsibilities Roadmap: Create and align a service roadmap that reflects and considers the ongoing needs of the customer, our Operations Team, and the changing competitive landscape Product definition: Define and document the requirements for the Vulnerability Mitigation Service to include ---must-have--- capabilities with clearly defined user stories Differentiators: Identify and clearly communicate the key competitive differentiators that deliver true value to customers Collaborative, hands-on approach to service delivery: The successful candidate will identify project priorities as a part of a scrum team and work with software development engineers to clearly describe the job to be done by customers to engage the creativity of the development team in the process Product/Service launches: Support cross-functional teams including Sales, Systems Engineering, Product Marketing, Corporate Marketing, and Finance with service and feature launch activities such as solutions training, industry education, collateral review, and outbound marketing communications activities Product/Service pricing and packaging: Create simple, easy-to-understand pricing and packaging to facilitate market adoption Sales/Channel support: Participate as appropriate with sales efforts and ensure channel-ready solutions Market Intel: Stay abreast of industry news and events, industry analyst reports, and social activity. Drive competitive analysis, win/loss analysis, and pricing analysis. Leverage these to continually refine the product offering Work with Analyst Relations and Press Relations to raise awareness and position our offerings Your Qualifications We are looking for a Product Manager with 4 years of experience in the role with a demonstrated ability to work with experienced software development teams. A self-starter who excels in a fast-paced environment. We are looking for someone who is passionate about security, and about learning how customers work, their pain points, their needs, and about their alternatives / our competition. Someone with a creative mindset, and ear for how the customer talks/thinks. An eye for quality is crucial, along with the ability to grasp and translate complex technical topics and jobs into simple user stories and product requirements. And we are looking for a Product Manager with strong written, verbal, and presentation skills, with experience in working with cross-functional teams including Sales, Marketing, Product Marketing, and Operations to develop and deliver innovative solutions. Additional qualifications 4 years of product management experience with security software or managed security services solutions in the vulnerability management, security posture management, or security assessment space Demonstrated ability to translate strategic roadmaps into features and services that are delivered on time and with quality Experience working with the agile development method Excellent people and leadership skills to interact with customers, colleagues, cross-functional teams, and third-party business partners What We Offer Want to join a crazy good cybersecurity team? You---ll be among people who believe in: Caring PASSIONATELY about keeping our customers safe --- We---re dedicated to solving problems. Whatever it takes. Thinking UNCONVENTIONALLY to stay ahead --- The world never fails to surprise us. So let---s surprise it first. Doing the hard work to make things SIMPLE --- Craft and hone something that delights in its simplicity. Working COLLABORATIVELY to build success --- The power of the team will always make us faster and better. As a testament to this, Open Systems has been recognized as an outstanding place to work. You---ll be surrounded by smart teams who enrich your experience and provide opportunities you will need to develop your skills and advance your career. Come as you are We search for amazing people of diverse backgrounds, experiences, abilities, and perspectives. Open Systems welcomes and encourages diversity in the workplace regardless of race, gender, religion, age, sexual orientation, disability, or veteran status. Only direct applications will be considered LI-KB1

Keywords: Open Systems AG, Redwood City , Product Manager - Vulnerability Mitigation, Executive , Redwood City, California

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