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Sales Analytics and Operations Manager/Senior Manager

Company: Guardant Health
Location: Redwood City
Posted on: June 23, 2022

Job Description:

Company DescriptionGuardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary blood tests, vast data sets and advanced analytics. The Guardant Health Oncology Platform leverages capabilities to drive commercial adoption, improve patient clinical outcomes and lower healthcare costs across all stages of the cancer care continuum. Guardant Health has launched liquid biopsy-based Guardant360 -, Guardant360 CDx and GuardantOMNI - tests for advanced stage cancer patients. These tests fuel development of its LUNAR program, which aims to address the needs of early stage cancer patients with neoadjuvant and adjuvant treatment selection, cancer survivors with surveillance, asymptomatic individuals eligible for cancer screening and individuals at a higher risk for developing cancer with early detection.Job DescriptionThe Associate Sales Analytics and Operations Manager will be a member of the Oncology market analytics team that serves the US Clinical Oncology commercial team. Reporting to the head of US Oncology Sales Analytics and Operations, this individual contributor will partner closely with sales, marketing, IT, data platform, and other internal/external stakeholders to ensure the appropriate objectives and priorities are enabled within the US Oncology Field Sales Team.The ideal candidate thrives in a fast-paced, changing, and growing environment, thinks strategically, and has an execution first mindset. Your day-to-day responsibilities will be to deliver sales analytics, which in partnership with the US commercial team, will be used to identify sales performance trends, assess sales effectiveness, and support measurement of important sales team tactical programs. Additional responsibilities will include supporting the US Oncology Field Sales Team by addressing any questions or issues that arise, assisting with the design and testing of tools/processes that impact the sales team, and helping to ensure we maintain good data quality for our customer data.Sales Analytics

  • Develop and leverage sales analytics to help shape commercial strategy and execution of field activities
  • Work closely with Sales Analytics & Operations and Sales Leadership to develop and deliver relevant metrics for performance tracking (e.g., weekly/monthly trend reports, QBRs)
  • In collaboration with Marketing Analytics and Finance, routinely monitor and assess relevant commercial key performance indicators
  • Work closely with Marketing Analytics to establish sales force promotional response analysis and report findings to executive leadership teamSales Force Technology and Enablement
    • Respond to inquiries and requests on data-related issues from the field sales teams across data platforms (e.g., CRM, Tableau)
    • Provide user support to the field sales team for sales toolsSales Support And Other Responsibilities
      • Manage and triage cases in SFDC/CRM and Tableau for Sales Operations
      • Subject matter expert on sales systems and processes
      • Work collaboratively with cross functional partners to deliver commercial initiativesData Stewardship and Management
        • Identify and implement improvements to customer master data qualityQualificationsPreferred Experience:
          • 3-5 years of commercial or sales operations and/or sales analytics for diagnostics, biotech or pharma; experience in oncology a plus
          • Experience with SFDC required; experience with Veeva suite of products (CRM/Network/CLM) preferred
          • Experience with primary and secondary data analysis and sales force promotional/sales force effectiveness metrics
          • Proven expertise of Excel and/or other data analytics tools
          • Demonstrated analytical capabilities and familiarity with data visualization platforms (e.g., Tableau, PowerBI, etc.)
          • Experience in a prior customer service or sales support role
          • Strong attention to detail and proven ability to work effectively across diverse teamsEducation:
            • Bachelor's degree in a life science, technical or business-related fieldAdditional InformationCovid Vaccination Policy: Starting January 7, 2022, Guardant Health will require all employees to be fully vaccinated to either (a) establish that they have been fully vaccinated against COVID-19; or (b) request and obtain an approved exemption from Guardant's COVID-19 U.S. Vaccination Policy as a reasonable accommodation. An employee is considered fully vaccinated against COVID-19 two weeks after receiving the second dose of a two-dose vaccine or one dose of a single-dose vaccination. Acceptable vaccines are approved or under emergency use authorization by the U.S. Food and Drug Administration (FDA) and/or the World Health Organization (WHO). In addition, fully-vaccinated employees will be required to maintain their fully-vaccinated status under this Policy by obtaining, if applicable, any FDA-approved boosters.Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment. Ability to sit for extended periods of time.Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.All your information will be kept confidential according to EEO guidelines.Please visit our career page at: learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our Privacy Notice for Job Applicants.

Keywords: Guardant Health, Redwood City , Sales Analytics and Operations Manager/Senior Manager, Executive , Redwood City, California

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