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Assistant Program Director, Redwood House

Company: Caminar, Inc.
Location: Redwood City
Posted on: May 23, 2023

Job Description:

Position Title:Assistant Director Program/Dept: Redwood House (Crisis Residential Treatment Facility) Reports to: Program Director Classification: Regular, Full-Time, Exempt Salary Range: $74,000annualized + Full Benefit PackageAgency Description: Caminar is a nonprofit agency with 50 years of experience providing community-based support services for people with disabilities. Caminar services are designed to enable adults and older adults with mental health, physical and developmental disabilities to live and work in their community in accordance with their ability and desire.Our mission is to improve the quality of life for people with disabilities by providing opportunities to live in the community with dignity and independence.The agency employs approximately 300 of the most dedicated and professional staff serving the communities of San Mateo, Solano and Butte counties.Position Description: Under the supervision of the Program Director (PD), the Assistant Director assists the Director in supervising counselors and other staff and in the overall management of a crisis residential treatment program. In addition, s/he provides support and assistance to clients through individual and group counseling.Supervisory Responsibilities:Indirect reports include 1 FT Administrative Assistant, 1 House Manager, 1 Discharge Coordinator and approximately 12 FTE comprised of FT, PT and Relief counselors.Essential Duties & Responsibilities:

  • Assist the Program Director in providing leadership to staff and managing the day-to-day operations of the program, ensuring that clients receive the highest quality of care and that staff are properly trained and oriented to their jobs.
  • Act in the capacity of the Program Director when s/he is unavailable due to illness, holiday, vacation, or other short-term absences.
  • Assist the PD in recruiting, hiring, disciplining, and terminating as necessary all program staff in consultation with the Director of Residential Services.
  • Assist the PD in supervising and evaluating Counselors and other program staff, ensuring that all program staff receive one-to-one supervision at least monthly and written evaluations on an annual basis.
  • In conjunction with the PD, ensure that Counselors and other staff members are properly scheduled to work so that all shifts are covered and client needs are met.
  • Participate in an on-call rotation to ensure constant back-up coverage to program staff ensuring compliance with State requirements for staffing at residential facilities.
  • Develop and maintain a respectful, caring, tolerant, ethical, and empowering relationship with all individuals served.
  • Development client care plans and review of other charting documentation, including initial assessments, admission and discharge summaries, and progress notes.
  • Ensure that client treatment and rehabilitation is coordinated among all those involved, including therapists, other providers, and family members.
  • Work directly with the Counselors to ensure that client medications are safely stored and handled, and that their use is monitored and documented according to licensing regulations.
  • Assist the PD to ensure that all client medical records are properly maintained, stored, and kept confidential at all times.
  • Establish and maintain productive working relationships with funding agency representatives, referral sources, neighbors, merchants, police, and others with whom the program interacts.
  • Complete reports and summaries as required.
  • Access backup to Program Director secondary supervision to staff.
  • Provide crisis intervention as necessary.
  • Ensure that all client group meetings and structured activities are implemented according to level of care certification requirements, and that activities outside the program make use of free and low-cost community resources.
  • In conjunction with the PD, develop and maintain productive working relationships with County staff and other system providers and actively participate in meetings that affect the program when requested.
  • Assist the PD in ensuring compliance with all Community Care Licensing and Department of Department of Health Care Services as well as CARF and all agency policies and procedures.
  • Assist the PD to maintain and safeguard petty cash funds and program funds. Provide accurate monthly accounting of these funds and ensuring that they balance properly and that all receipts are submitted to the corporate office in a timely manner.
  • Ensure compliance with all personnel policies and procedures and applicable laws.
  • Coordinate and evaluate all client referrals to the program and manage the admissions and discharges, ensuring compliance with County and State client level of care appropriateness and length of stay requirements.
  • Assist the PD in leading a weekly staff meeting, encouraging participation from all staff.
  • Attend training events as assigned.
  • Attend and participate in regularly scheduled supervision sessions with the Program Director or designee.
  • Participate in Leadership Team meetings, including discussions regarding agency-wide program development and operation and emerging issues that may affect client care or the agency in general.
  • Represent the program in public settings, when requested, in order to enhance community acceptance of the program, to reduce stigma of those with mental illness, and to explain the purpose of the program.
  • Assist the Program Director in ensuring a safe, healthy and clean working environment at all times consistent with applicable laws, industry standards and the agency's own Health & Safety Program.
  • Assist the Program Director in ensuring that the program's vehicle (if applicable) is properly maintained and serviced and that staff is properly trained and oriented to its use.
  • Drive own or agency vehicle to main office, meetings, and other venues, as required; documenting and reporting mileage according to agency procedures, so that services can be provided in a timely manner; comply with agency vehicle policy at all times.
  • Complete and submit accurate time sheets and absence reports to program management in a timely manner.
  • Promote within the agency and with the general public the philosophy and practice of social rehabilitation.
  • Actively nurture and advance the cooperative, harmonious and teamwork oriented environment Caminar strives to promote within the workplace; Through daily efforts and presentation promote an atmosphere of dignity and respect in line with the organization's mission, philosophy, policies and procedures.
  • Perform other related duties, responsibilities and special projects as assigned.Requirements, Qualifications, Skills & Abilities:
    • Must be passionate about Caminar's mission.
    • Masters degree in Psychology, Social Work or related field and registered with California Board of Behavioral Sciences (BBS) as AMFT, ASW or APCC is strongly preferred.
    • Two years of full time work experience in a community program that serves clients who have a mental illnesses required.
    • Demonstrated knowledge of CARF accreditation process.
    • Knowledge and demonstrated ability to implement the following evidence-based models: DBT, Seeking Safety, Harm Reduction and Motivational Interviewing is preferred.
    • Knowledge of CCL and other state/county regulations for residential care facilities preferred.
    • Excellent computer skills in a Microsoft Windows environment including email and Internet navigation required. Experience with Human Service Information Systems strongly preferred.
    • Ability to maintain a high level of confidentiality, a professional demeanor and to always represent the organization in a positive manner.
    • Must demonstrate acceptable level of maturity, good judgment, and emotional stability.
    • Problem solving-identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
    • Customer Service-manages difficult customer situations, responds promptly to customer needs and solicits customer feedback to improve service.
    • Oral and written communication-speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings. Completes written progress notes and other formal communications skillfully and professionally.
    • Quality management-looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
    • Planning/organizing-prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
    • Adaptability-adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
    • Dependability-is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
    • Safety and security-actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.
    • Must be a dynamic self-starter with demonstrated ability to work independently on special projects.Physical, Environmental and Mental Requirements:
      • Physical: Occasionally required to push/pull objects up to 50 lbs, and to lift/carry objects up to 25 lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. Must be able to walk, stand, sit for extended periods.
      • Sensory: Frequently required to read documents, written reports, and plans. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with residents and staff, etc. Must be able to speak clearly and understand/be understood using the English language.
      • Cognitive: Frequently required to concentrate on moderate detail with constant interruption. Must be able to attend to a task/function for 20-45 minutes at a time. Frequently required to understand and relate to specific ideas, several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days.
      • Environmental Conditions: Frequent exposure to varied office and mixed (residential/office) environments. Occasional exposure to toxins and poisonous substances, dust, and loud noises.
      • Equipment: Frequently required to use a computer, phone, and fax machine.Special Requirements:
        • Must be able to meet and receive a criminal records clearance, as required by Title XXII, other licensing regulations, and Caminar practices.
        • . A valid California driver license, reliable personal vehicle, current personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies are all essential job requirements.
        • Must be able to pass post offer, pre-employment medical and drug tests as required under State Community Care Licensing regulations and/or agency policies.
        • A personal cell phone with reliable service and, if applicable, a data plan to use for business purposes.
        • Must obtain and maintain First Aid and CPR certification.Caminar is a leader in providing innovative client-oriented mental health services. We are an equal opportunity employer. Please visit our web site at

Keywords: Caminar, Inc., Redwood City , Assistant Program Director, Redwood House, Executive , Redwood City, California

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