Patient Care Coordinator II - Digestive Health
Company: Stanford Health Care
Location: Redwood City
Posted on: February 22, 2021
COVID-19 update:-- Stanford Health Care is still hiring top
talent but we also have a commitment to keeping our community safe
and to reduce the risk of exposure. We have modified our interviews
and other hiring procedures to ensure a safe and convenient process
for candidates and employees. To learn more about Stanford Health
Care's response to COVID-19, please visit stanfordhealthcare.org--
Category Allied Health Job Type Full time Job Id 55527 If you're
ready to be part of our legacy of hope and innovation, we encourage
you to take the first step and explore our current job openings.
Your best is waiting to be discovered.-- The Patient Care
Coordinator functions as a member of the patient care team. The
position performs clinical tasks and procedures to support the
delivery of care and to promote efficient use of the physician's
time as well as performs all clerical duties required to complete
patient Check-in/Check-out. The Patient Care Coordinator is
responsible for assisting patients obtain services in a timely
manner and assuring efficient utilization of the physician's
appointment schedule and in the coordination of patient care. This
position administers and coordinates referrals and service
authorization process, rooming duties and performs other clinic
front desk activities. Essential Functions The essential functions
listed are typical examples of work performed by positions in this
job classification, and are not designed to contain or be
interpreted as a comprehensive inventory of all duties, tasks, and
responsibilities. Specific duties and responsibilities may vary
depending on department or program needs without changing the
general nature and scope of the job or level of responsibility.
Employees may also perform other duties as assigned. Employees must
abide by all Joint Commission requirements including, but not
limited to, sensitivity to cultural diversity, patient care,
patients' rights and ethical treatment, safety and security of
physical environments, emergency management, teamwork, respect for
others, participation in ongoing education and training,
communication and adherence to safety and quality programs,
sustaining compliance with National Patient Safety Goals, and
licensure and health screenings.
- Prepares the necessary information (i.e. lab and procedural
results), equipment and supplies for exam.
- Assists physicians with procedure set-ups, patient procedures
- Performs patient care, including vital signs, weights, rooming,
assisting with procedures, medication administration (vaccinations)
and injections and other necessary tests.
- Administers medication following approved procedures and only
after checking medication and dose with a licensed person.
- Processes requests for prescription refills according to
- As required, performs waived testing (urine dipstick, urine
pregnancy test, blood glucose testing), perform EKGs, administer
- Collects and sends specimens to appropriate labs for testing
- Assists the physician with maintaining preventive health
measures for a panel of patients.
- Promptly and accurately reports and refers patient's concerns
and symptoms, reactions, changes (appropriate to age) to licensed
clinic personnel. Scheduling
- Schedules and edits and maintains patient physician
appointments for new and returning patients, using the scheduling
- Schedule radiology appointments. Customer Service
- Maintains clean and orderly exam rooms, hallways and work
- Effectively responds to inquiries from patients, their
relatives and/or referring physicians on services and provides
accurate information in a timely fashion.
- Provides information, referrals and customer service
- Acts as a patient advocate, coordinator and liaison for
Stanford Health Care in dealing with the community.
- Acts as non-clinical liaison/concierge/navigator for the
referred patients in any way the patient needs before, during or
after an encounter with a Stanford medical facility. Clerical
- Informs patient's authorization and collects payment for new
and returning patients, using the scheduling system.
- Collects patient demographic and insurance data and enters into
systems as well as assigns medical record numbers
- Assures appropriate verifications and authorizations are
complete before patient sees provider
- Assists with all messaging from the patient to the physician in
a timely manner. Other:
- Coordinates with SHC Special Patient Services
- Requires full knowledge of basic analytical principles,
concepts, and methods and the ability to apply established
practices and concepts to perform work. MINIMUM QUALIFICATIONS:
Education : High School Diploma or GED equivalent, and Medical
Assistant Certificate/Diploma from an approved school/institution
or equivalent documented training (i.e. military medic, EMT, etc.).
Experience : 1 - 5 years of directly related experience
Certification: BLS Equal Opportunity Employer Stanford Health Care
(SHC) strongly values diversity and is committed to equal
opportunity and non-discrimination in all of its policies and
practices, including the area of employment. Accordingly, SHC does
not discriminate against any person on the basis of race, color,
sex, sexual orientation or gender identity and/or expression,
religion, age, national or ethnic origin, political beliefs,
marital status, medical condition, genetic information, veteran
status, or disability, or the perception of any of the above.
People of all genders, members of all racial and ethnic groups,
people with disabilities, and veterans are encouraged to apply.
Qualified applicants with criminal convictions will be considered
after an individualized assessment of the conviction and the job
requirements. Get tailored job recommendations based on your
interests. About Us Every day is an inspiration and an opportunity
to lift up our patients with the kind of care that has earned us a
worldwide reputation for excellence. Total Rewards At Stanford
Health Care, our reputation reflects more than how we treat our
patients. It also reflects how we treat our employees. Inclusion
and Diversity We value a workplace in which diversity is celebrated
and all people are inlcuded, respected, and appreciated as the most
valuable asset of Stanford Health Care. Share the opportunity How
would you rate your experience popup Stanford Health Care does not
discriminate on the basis of Ancestry, Age, Color, Disability,
Genetic information, Gender, gender identity, or gender expression,
Marital Status, Medical Condition, Military or veteran status,
National origin, Race, Religion, Sex and Sexual orientation.
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Keywords: Stanford Health Care, Redwood City , Patient Care Coordinator II - Digestive Health, Healthcare , Redwood City, California
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