Phlebotomist I /Greeter
Location: Redwood City
Posted on: May 11, 2022
Job Description Description/Comment: The Patient Services
Representative I (PSR I) represents the face of the company to
patients who come in, both as part of their health routine or for
insights into life-defining health decisions. The PSR I draws
quality blood samples from patients and prepares those specimens
for lab testing while following established practices and
procedures. The PSR I has direct contact with patients and creates
an atmosphere of trust and confidence while explaining procedures
to patients and drawing blood specimens in a skillful, safe and
accurate manner. The PSR I will demonstrate Leadership Behaviors
while focusing on process excellence skills and sensitivity to
confidentiality and accuracy to patient information. Successful
applicants may be assigned to work in a doctor's office, a patient
service center or as business needs dictate. Under the direction of
the area supervisor, perform daily activities accurately and on
time. Maintain a safe and professional environment. Performs with
confidence, both the forensic and clinical specimen collection and
processing duties following established practices and procedures.
Maintains required records and documentation. Demonstrates
organizational commitment and promotes a positive image to
patients, clients, employees and the public in general. Job
Requirements: Ability to provide quality, error free work in a
fast-paced environment. Ability to work independently with minimal
on-site supervision. Excellent phlebotomy skills to include
pediatric and geriatric. Flexible and available based on staffing
needs, which includes weekends, holidays, on-call and overtime.
Committed to all policies and procedures including company dress
code, Employee Health & Safety, and Everyday Excellence Guiding
Principles. Must have reliable transportation. Must demonstrate
superior customer focus; ability to communicate openly and
transparently with peers, supervisors and patients; ability to
accelerate and embrace change; and knowledge of our business.
Training locations may vary based on trainer availability- up to 3
hours away. Required Education: High school diploma or equivalent.
Medical training: medical assistant or paramedic training
preferred. Phlebotomy certification preferred (Required in
California, Nevada, and Washington). Work Experience: Minimum of 6
months experience. One() years phlebotomy experience preferred.
Customer service in a retail or service environment preferred.
Keyboard/data entry experience a must. While Mindlance is an equal
opportunity employer our clients require that we conduct background
checks on all hires who receive a contingent offer of employment.
It is understood that any offer extended by Mindlance is contingent
on meeting the requirements set forth by the client which may
include but are not necessarily limited to: criminal history
(including sexual crimes), verification of social security number,
employment verification, motor vehicle records (sales staff or any
staff receiving car allowance), verification of education,
professional licensure where applicable, and debarment authorities.
This process is conducted to verify the accuracy of the information
provided by the candidate. A guilty misdemeanor or felony
conviction on an applicant's record does not in any way render the
applicant ineligible for hire however all convictions will be
escalated to the compliance team. Offer of Employment Process When
making any offer of employment to a successful candidate, Mindlance
staff is responsible to the hiring party to inform the candidate of
the client's intent to extend a contingent offer of employment.
Upon the successful completion of the background check and drug
screen, the submission of all Mindlance paperwork along with any
client specific documents the associate will be cleared for their
assignment. Once the start instructions are received, which is
typically the Friday prior to the candidate's start date the
associate will receive starting instructions from the account
Keywords: Mindlance, Redwood City , Phlebotomist I /Greeter, Healthcare , Redwood City, California
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