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Administrative Assistant

Company: Robert Half
Location: Palo Alto
Posted on: February 18, 2026

Job Description:

Job Description Job Description We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Palo Alto, California. In this role, you will handle a variety of administrative tasks, including patient registration, document processing, and insurance verification, while ensuring compliance with organizational policies and procedures. This position requires a strong focus on customer service, organizational efficiency, and the ability to work collaboratively in a fast-paced environment. Responsibilities: • Register patients accurately and efficiently, obtaining demographic and insurance information as required. • Collect patient signatures on legal and registration-related documents, ensuring compliance with regulations. • Process payments such as co-pays, deductibles, and deposits, maintaining detailed records. • Scan and upload relevant documentation into the system before the end of each shift. • Utilize online platforms to verify insurance information and patient eligibility. • Prioritize tasks effectively during high-volume periods to optimize operational efficiency and customer satisfaction. • Collaborate with clinical staff, providing necessary materials such as wristbands and facesheets in a timely manner. • Distribute privacy notices and maintain compliance with HIPAA regulations and organizational policies. • Ensure office equipment is functional and follow downtime procedures when necessary. • Attend departmental meetings, workshops, and training sessions to stay updated on policies and procedures.• High school diploma required; Associate degree preferred. • Ability to type at least 30 words per minute. • Proficient in using multiple computer programs simultaneously. • Clear verbal and written communication skills. • Strong customer service abilities with a detail-oriented approach. • Self-motivated and capable of prioritizing tasks effectively. • Familiarity with HIPAA regulations and legal documentation processes. • Comfortable working both at stationary workstations and in mobile settings.

Keywords: Robert Half, Redwood City , Administrative Assistant, Healthcare , Palo Alto, California


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