Compliance Officer

Company: New Directions Behavioral Health
Location: Campbell
Posted on: March 4, 2026

Job Description:

Who We Are At Lucet, we’re transforming whole-person care. We deliver integrated behavioral and physical health solutions that connect individuals to the right care at the right time—improving outcomes and overall well-being. Serving over 15 million lives across the U.S. and Puerto Rico, our model combines clinical expertise, compassionate care, and innovative technology to support healthier, more fulfilling lives. As part of the Lucet team, employees join a mission-driven organization committed to making a lasting impact. Whether through behavioral health navigation, in-home medical care, or 24/7 crisis support, our work is rooted in empathy, collaboration, and a shared passion for helping people thrive. Why Join our Team At Lucet, we’re committed to creating a workplace where top talent thrives both personally and professionally. We offer a dynamic, mission-driven environment where your work has real impact, your unique background and experience are valued, and no two days are alike. If you’re passionate about meaningful work and delivering impactful results, we encourage you to apply! We support our team with a competitive compensation and benefits package, including: Annual compensation between $160,000- $190,000, PLUS an annual performance-based, discretionary incentive. *Compensation is dependent on non-discriminatory factors including but not limited to an applicants skills, education/degrees, certifications, prior experience, market data, and other relevant factors. Comprehensive health benefit options: Medical, dental, and vision coverage 401(k) with competitive employer match Company-paid life and disability insurance Paid parental leave and wellbeing incentives Generous paid time off, including volunteer time Flexible spending accounts for healthcare and dependent care Professional development opportunities and tuition reimbursement Remote work flexibility (role-dependent) Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued. At Lucet, your work will directly support our mission to improve behavioral, physical, and social health—one member at a time. Living our Values: Serving everyone with compassion and leading with empathy. Stepping up and creating value by taking charge and acting when there is an opportunity. Adapting in a changing world by recognizing our responsibility to be agile and respond quickly. Nurturing growth and belonging by respecting and celebrating everyone for who they are. What You Will Do - Essential Functions Compliance & Privacy Program Oversight Lead and maintain organization?wide compliance and privacy programs aligned with CMS, NCQA, URAC, HIPAA, HITECH, and federal/state regulations. Conduct risk assessments and develop compliance plans, controls, and KPIs to ensure regulatory adherence. Risk, Audit & Program Integrity Management Manage internal audits, regulatory audits, accreditations, and controls to prevent and detect unethical or improper conduct. Oversee Program Integrity investigations to identify, investigate, remediate, and refer cases of fraud, waste, and abuse. Cross?Functional Collaboration & Compliance Culture Partner with internal and external stakeholders, including leadership and the Board, to ensure compliance across products, processes, and initiatives. Build a strong culture of compliance through training, education, and support that makes compliance easy and embedded in daily operations. Who You Are Required Qualifications Bachelor’s degree Advanced degree preferred (JD, MBA, MPH, MHA, or equivalent) 10 years of progressive leadership experience in compliance, regulatory affairs or risk management within a health care services, delivery or technology organization. 5 years of executive-level leadership in compliance, internal audit, or related oversight functions. 5 years of managed care experience with a health plan working through Medicare and health insurance regulatory requirements. 3 years of program integrity, claim integrity or SIU experience relating to fraud, waste, and abuse. Demonstrated leadership, including proven ability to establish a vision and drive structural change across the organization. This position requires driving. Employee must have an active driver’s license and must be insurable. Lucet will request a motor vehicle record from the appropriate authority. Ability to translate regulatory and legal requirements into practical, actionable advice and programs. Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen. Competencies Ability to set a vision, orchestrate processes to execute on that vision, establish an effective governance process with key performance indicators, leverage data to make decisions, and influence and inspire others to deliver results. Proven track record of strong people leadership and can hire, develop, and coach a high functioning team. Proven success with building, leading and inspiring passionate/solution-oriented teams and knows what great talent looks like. Has proven practices for developing talent and creating a culture of engagement and trust. Must maintain highest integrity and uphold undivided and unbiased process in execution of tasks Ability to quickly synthesize information, make decisions, and respond to shifts in priorities. Working Conditions High-speed internet service (cable or fiber optic) with minimum download Speed of 20 Mbps, Upload Speed of 5 Mbps, and Maximum Latency of 100 milliseconds (must be installed before starting) required. Frequent use of computer and phone systems Must be able to constantly remain in a stationary, sitting position, communicate and exchange information with others, inspect information, perform repetitive motions with arms and fingers, interpret data, problem solve, make decisions, organize and plan, and maintain a positive and professional attitude in all situations. Work is performed from home with company-provided equipment. Sitting for long periods of time is expected and use of fingers and hands for typing is necessary. A quiet workspace with minimal background noise for calls. We encourage applicants from a variety of backgrounds and experiences to apply, especially those who can demonstrate how their unique qualifications and skills align with the requirements of this role and support our mission to improve whole-person health. This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest.

Keywords: New Directions Behavioral Health, Redwood City , Compliance Officer, Healthcare , Campbell, California