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Technical Chief Of Staff

Company: Instaclustr
Location: Redwood City
Posted on: November 14, 2021

Job Description:

Instaclustr is an open source as-a-service company, delivering reliability at scale. We manage cutting edge open source technologies (Cassandra, Kafka, Spark, Elasticsearch) for our customers around the world. -Recently, Instaclustr was named in Deloitte's 2020 fast 500 companies of North America after another monumental growth year.

Since its foundation in 2013, Instaclustr has seen significant growth, with over 200 large scale and really exciting customers spread across the globe, and over 6500 servers under our management. We have offices in Australia, the USA, and Europe and employ over 250 people worldwide.

In this growth phase, Instaclustr is looking for a Director of Technical Content & Programs to own the creation of compelling technical content to elevate Instaclustr's awareness and perception in the market with regards to open source technologies.

What You'll Be Doing:
Working closely with other marketing groups to understand the content needs and priorities
Collaborate with individuals in product marketing and product management on messaging, and technical content
Create and deliver external content like demos, blogs, how-to videos, papers, and articles
Create and deliver sales enablement including developing technical training materials, demos, sales tools for internal and partner sales teams, and competitive analysis
Deliver impactful presentations at key industry events to relevant audiences
Develop and maintain deep customer knowledge through customer conversations and interviews, as well as keep a pulse on market trends and competitive capabilities
Be ready to jump in and help sales with technical support.
Skills and experience required;
Candidates should have 7+ years experience in a customer/public facing technical role.
Comfortable speaking to internal and external audiences
CS or equivalent engineering degree
Strong experience with either open source or database technology. - Both would be excellent
Good writing and technical writing skills..
Will collaborate a lot with sales, product, marketing and customers.
What's in it for you?

Instaclustr prides itself on being a workplace of choice for all of its employees. When you join our family this is what you can expect:
A family first environment
Special interest social groups
Workplace flexibility and great work-life balance
Growing global company
Learn from incredibly talented people
Start-up culture
Exciting and fast-growing industry
Company SWAG - Hoodies, t-shirt etc
New Laptop
Phone bill allowance
A well defined career model and opportunities for progression
Wellbeing programs to nurture the body, mind and soul
As a company, we work to maximize productivity, provide flexible work hours, offer benefits including 401k, medical, dental, and vision coverage, and will work with you to understand what you need to be productive (equipment, home-office, co-working, etc.).

We believe in diversity as a core asset. From the tools we use - to the technologies we choose - to the people we work with - understanding that diversity in approach, and leading with tolerance over dogma, has always led us to better success. We take pride in the diversity of our staff, and seek diversity in our applicants.

Keywords: Instaclustr, Redwood City , Technical Chief Of Staff, IT / Software / Systems , Redwood City, California

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