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System Administrator

Company: Gunderson Dettmer
Location: Redwood City
Posted on: January 5, 2022

Job Description:

Gunderson Dettmer is the only business law firm of its kind - exclusively serving the global venture capital and emerging technology marketplace. With more than 385 attorneys in ten offices - from Silicon Valley to Singapore - we innovate for innovators, accelerate entrepreneurship, and help build companies at every stage of the growth lifecycle. We are committed to being the employer of choice by working together to create an environment, in which each of our people can grow, take initiative, and develop a fun, fulfilling and financially rewarding career.

Job Description

Gunderson Dettmer is seeking an experienced System Administrator to join a highly experienced team of engineers and technicians to develop and support the ongoing technical objectives of the Firm. This position can be based in our Silicon Valley, San Francisco, Boston or San Diego office.

Job Requirements

  • 5 or more years experience in the management of Microsoft Windows Servers.
  • Comprehensive understanding of operating platforms, connectivity, security, and information management
  • Deep knowledge of Microsoft Server operating systems, Microsoft Exchange, Active Directory, and DNS
  • Experience with virtualization technologies, such as VMware ESX, and Microsoft Hyper-V
  • Experience with administering and maintaining Microsoft Exchange Server 2010 or greater
  • Knowledge of IT industry standards
  • Knowledge and experience with basic security measures and requirements
  • Knowledge of capabilities and limitations of Server, Storage, Networking hardware, Printers & Peripherals
  • Excellent problem-solving skills.
  • The ability to work independently with limited direct supervision as needed to accomplish the responsibilities of the position.
  • The ability to communicate professionally both verbally and written with peers and management.
  • A customer-centric attitude with a high level of energy and sense of urgency in meeting needs.
  • Being highly motivated and able to thrive in a fast-paced environment.
  • A strong disposition to work within a team and a collaborative orientation.
  • Performing all duties in a respectful and professional manner, and in accordance with policies and procedures.
  • Desire for skill growth and knowledge attainment in emerging technologies.
  • Gaining technical knowledge of new systems, platforms, and services is valuable to you, and you will be expected to pursue a personal certification plan to stay current on key technologies of interest you and that are useful to the firm. Your natural curiosity and ability to self-start will be a great asset to you, and you are expected to step in to assist during high-impact operations.

    Job Responsibilities (% of Time)
    • As a System Administrator (SA) you will facilitate the installation, configuration, and maintenance of system hardware and software in a virtualized Windows server environment with Active Directory and Exchange server, adhering to server and application maintenance policies and procedures. The SA will be responsible for coordinating with network engineering, application development, and database administration resources to ensure availability, reliability, and scalability of datacenter infrastructure to meet the firms objectives. In addition, ensuring routine analysis and fine tuning of all enterprise storage platforms, backup and restoration environments, Disaster Recovery (DR) hardware and processes. The SA will adhere to all Gunderson Dettmer (GD) security policies and practices to insure the safety and privacy of data, its clients and its resources. (Tech Proactive 50%)
    • The SA should be responsive to all on call technicians in a timely manner, both during and after hours. They will play an integral role in assessing, and resolving any technical problems associated with all enterprise infrastructure systems. In addition to fault detection, isolation, and resolution, the SA will assist in providing root cause analysis for any incidents which occur in the enterprise. (Tech Reactive 20%)
    • The SA should be comfortable interacting with all types of vendors and service providers, and assisting with onsite support and implementations as needed. As directed by the Enterprise Infrastructure Manager (EIM) coordinate or lead different aspects of any project in a GD office location to facilitate completion. The SA will be involved in the evaluation, recommendation, and execution of new technologies or updates to existing infrastructure to ensure optimal performance through the use of industry available or home grown tools sets. (Project Management 15%)
    • The SA will be integral in the ongoing development of documentation for all aspects of the enterprise. Accomplishing this through written and/or verbal communications to all relevant IT colleagues to effectively maintain a knowledge base of standard practices. (Documentation 5%)
    • This role requires travel to all GD office locations both local and abroad, the expectation should be 5-6 per year, at 2-5 days per trip depending on scheduled work to be completed. As this position will be one of two technical positions in a remote office, the incumbent will fill-in as needed when the other local technician is sick or unavailable. To foster growth within the GD IT group, the SA will contribute subject matter expertise and mentoring as requested geared towards skill set improvement with the department. (Other 10%)

      Educational Requirements
      • Bachelor's degree in Computer Science, Information Systems, or equivalent experience

        Status
        • Full time, Exempt.

          Benefits

          In addition to offering competitive salaries, we also offer an excellent benefit package, which includes full medical, dental and vision coverage; 401(k) Profit Sharing Plan; Flexible Spending Account and Paid Time Off.

          Gunderson Dettmer is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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Keywords: Gunderson Dettmer, Redwood City , System Administrator, IT / Software / Systems , Redwood City, California

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