Manager, Process Improvement & Training Global Study Operations
Company: Innova
Location: San Rafael
Posted on: June 28, 2025
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Job Description:
A client of Innova Solutions is immediately hiring for a
Manager, Process Improvement & Training Global Study Operations As
a(n) Manager, Process Improvement & Training Global Study
Operations you will: Duties: Support effective process improvement
efforts by collaborating cross functionally to develop or update
processes, work instruction, policies, procedures, playbooks and
best practices Support the design, development and implementation
of Global Study Operations training materials to enhance
operationalizing clinical study conduct. Partner with key
stakeholders to define training needs through the determination of
knowledge gaps and needs assessments. Support the evaluation of
training effectiveness and content review, revising content as
needed. Identify, develop and deploy appropriate learning
mechanisms and modalities such as instructor-led, web-based, read
and/or blended training. Stay abreast of industry best practices
and affiliated publications, memberships and technologies to ensure
recommended standards are followed and organizational goals are
met. Skills: Knowledge and understanding of FDA and/or EMEA
Regulations, ICH Guidelines, and GCPs governing the conduct of
clinical trials. The ideal candidate will have: Experience as a
training facilitator or related role with a proven track record of
leading development and/or organizational effectiveness programs
Excellent communication, presentation, and facilitation skills;
ability to write clearly and summarize information effectively.
Ability to plan, organize, coordinate, manage and execute on
multiple initiatives simultaneously and effectively navigate
ambiguity. Experience in eLearning design and development. Strong
meeting facilitation skills. Excellent teamwork, communication,
decision-making and organizational skills. Experience with the
Microsoft Office suite – Word, Excel, Power Point, Outlook; and
understanding of Microsoft Office SharePoint. Education: Bachelor's
Degree and 6 years’ experience in clinical operations or clinical
trial management experience within a pharmaceutical/biotechnology
organization. experience within a pharmaceutical/biotechnology
organization. Master’s Degree and 4 years’ experience clinical
operations or clinical trial management experience within a
pharmaceutical/biotechnology organization. Qualified candidates
should APPLY NOW for immediate consideration! Please hit APPLY to
provide the required information, and we will be back in touch as
soon as possible. We are currently interviewing to fill this and
other similar positions. If this role is not a fit for you, we do
offer a referral bonus program for referrals that we successfully
place with our clients, subject to program guidelines. ASK ME HOW.
Thank you! Namrata Gautam PHONE: (1) 314-523-1818 EMAIL:
Namrata.Gautam@innovasolutions.com PAY RANGE AND BENEFITS: Pay
Range*: $55- $60 per hour *Pay range offered to a successful
candidate will be based on several factors, including the
candidate's education, work experience, work location, specific job
duties, certifications, etc. Benefits: Innova Solutions offers
benefits( based on eligibility) that include the following: Medical
& pharmacy coverage, Dental/vision insurance, 401(k), Health saving
account (HSA) and Flexible spending account (FSA), Life Insurance,
Pet Insurance, Short term and Long term Disability, Accident &
Critical illness coverage, Pre-paid legal & ID theft protection,
Sick time, and other types of paid leaves (as required by law),
Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded
in 1998 and headquartered in Atlanta, Georgia, Innova Solutions
employs approximately 50,000 professionals worldwide and reports an
annual revenue approaching $3 Billion. Through our global delivery
centers across North America, Asia, and Europe, we deliver
strategic technology and business transformation solutions to our
clients, enabling them to operate as leaders within their fields.
Recent Recognitions: Named One of America’s Best Employers for New
Grads by Forbes (2024 Named One of the Best Companies to Work for
by U.S. News & World Report (Private Companies List, 2024-2025) One
of the Largest IT Staffing Firms in the US – Ranked 3 by Staffing
Industry Analysts (SIA, 2024) One of the Largest Staffing Firms in
the US – Ranked 13 by Staffing Industry Analysts (SIA, 2024;
includes Innova Solutions, Volt, & HireGenics) Named One of the Top
Ten Private Companies in Atlanta by the Atlanta Business Chronicle
(2023) One of the Largest Certified Minority Business Enterprises
(MBEs) in the United States (NMSDC, 2024) AWS Advanced Tier
Services Partner with 100 certifications Website:
https://www.innovasolutions.com/ Innova Solutions offers a referral
bonus for qualified Ambassadors who refer eligible referrals.
Submit referrals at
https://innovasolutions.workllama.com/atsuser/anonreferafriend and
earn $250-$1,000 per referral. Innova Solutions is an Equal
Opportunity Employer and prohibits any kind of unlawful
discrimination and harassment. Innova Solutions is committed to the
principle of equal employment opportunity for all employees and to
providing employees with a work environment free of discrimination
and harassment on the basis of race, color, religion or belief,
national origin, citizenship, social or ethnic origin, sex, age,
physical or mental disability, veteran status, marital status,
domestic partner status, sexual orientation, or any other status
protected by the statutes, rules, and regulations in the locations
where it operates. If you are an individual with a disability and
need a reasonable accommodation to assist with your job search or
application for employment, please contact us at
hr@innovasolutions.com or (770) 493-5588. Please indicate the
specifics of the assistance needed. Innova Solutions encourages all
interested and qualified candidates to apply for employment
opportunities. Innova Solutions (HireGenics/Volt) does not
discriminate against applicants based on citizenship status,
immigration status, or national origin, in accordance with 8 U.S.C.
§ 1324b. The company will consider for employment qualified
applicants with arrest and conviction records in a manner that
complies with the San Francisco Fair Chance Ordinance, the Los
Angeles Fair Chance Initiative
Keywords: Innova, Redwood City , Manager, Process Improvement & Training Global Study Operations, IT / Software / Systems , San Rafael, California
