IT Support Specialist

Company: Bay Area Techworkers
Location: Redwood City
Posted on: April 30, 2021

Job Description:

Description The IT Support Specialist will join a global team comprised of the most talented IT professionals in the industry. As a Support Engineer, you will manage and resolve an array of mobile, desktop, audiovideo, network, and telecommunications issues, ensuring that our employees remain as productive as possible. You must be agile enough to adapt to the rapid growth and change of our business, but also disciplined enough to deal with complex challenges, processes, and people. Responsibilities Troubleshooting and support for all IT end user issues mobile, desktop, audiovideo, peripherals Procurement, asset and inventory management for all IT hardware and software Cross-departmental collaboration with teams like Facilities, Sales, and Engineering Managing IT communication between headquarters and remote office Perform system imaging, application configurations, and security policy enforcements Requirements MacOS support experience High energy and passion for your work and achievements Excel at everything you put your heart and mind to Willingness to go above and beyond Excellent verbal and written communication skills Excellent teamwork skills Working knowledge of Windows and OSX operating systems Working knowledge of Lenovo and Apple hardware Knowledge of networking concepts 2 years of working experience in an IT Support role Desired Skills Knowledge Experience Technical certification in desktop operating systems (Mac certification a plus) Comprehensive understanding of networking (Network certification a plus) Working knowledge with voice and video conferencing solutions (Zoom, RingCentral a plus)

Keywords: Bay Area Techworkers, Redwood City , IT Support Specialist, Other , Redwood City, California