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FT Customer Support Specialist - Work From Home

Company: Givebutter
Location: Redwood City
Posted on: May 3, 2021

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / Fully covered Health Insurance / Paid Vacation / Home office reimbursement - As a Customer Support Specialist you'll: Respond to queries from customers and prospects (leads) in a timely and accurate way via phone-email-or-chat; Follow up with unresponsive customers and leads to ensure their questions are resolved; Proactively identify customer needs and help customers use specific features; Support (and grow) payout-dispute resolution-and-fraud processes; Update internal and external documentation as new and improved product features are released...Hiring Fast >>

Keywords: Givebutter, Redwood City , FT Customer Support Specialist - Work From Home, Other , Redwood City, California

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