Customer Support Associate (PT / Work From Home)

Company: Squarespace
Location: Redwood City
Posted on: May 3, 2021

Job Description:

[Customer Service / Remote] Anywhere in U.S. / No Phones (email+chat only) Generous pay / Paid Sick Time + Retirement Benefits - As a Customer Support Associate you'll: Respond to live chats and customer-submitted email requests in a timely manner; Guide customers through questions and issues with their Account- Billing- or- other transactional inquiries; Achieve set targets across Quality and Productivity in email and live-chat; Communicate system issues to our Product Support team; Identify non-standard customer experiences and escalate issues...Hiring Fast >>

Keywords: Squarespace, Redwood City , Customer Support Associate (PT / Work From Home), Other , Redwood City, California

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