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Senior Telesales Sales Consultant

Company: Datafox
Location: Redwood City
Posted on: May 3, 2021

Job Description:

As a Senior Sales Consultant you will be responsible for providing presales functional support to prospective clients and customers while ensuring customer satisfaction. As a Senior Sales Consultant you will be required to:

  • Design, validate, and present learning & enablement solutions for Oracle's SaaS offerings
  • Develop and deliver sales presentations and demonstrations
  • Articulate Oracle University's enablement approach and methodology
  • Develop and maintain high quality, professional relationships with clients as well as the sales team.
  • Act as a resource for less experienced Sales Consultants

Core Responsibilities Include:

  • Identify customer learning & enablement requirements based on proposed solution and/or project at hand. Map training requirements to a detailed training solution with a focus on providing an end to end training solution across the implementation lifecycle
  • Develop and deliver high quality, customized Oracle presentations and demonstrations to address customer enablement needs
  • Share responsibility for sales strategy with the Account Representatives, as required
  • Establish account presence and build trust with key contacts
  • Demonstrate in-depth proficiency with Oracle's SaaS solutions and offerings with a broad understanding of Oracle's cloud (PaaS/IaaS) solutions
  • Manage customer visits, presentations, and RFP/RFI's as directed by management
  • Pursue non-traditional approaches, when appropriate, to resolve problems and maximize opportunities
  • Actively mentor junior members of the group, as directed by management
  • Provide metrics on deals worked, success stories, and lessons learned


  • Education: Bachelor's degree or equivalent, advanced degree desirable
  • Industry Experience: Minimum 5 years of experience working with enterprise software solutions or prior enterprise software implementation experience; preferably Oracle
  • Strong knowledge of Oracle's Software as a Service (SaaS) offerings
  • Must demonstrate strong pre-sales skills with the ability to work within complex sales cycles
  • Demonstrated understanding of standard business processes and customer business in general
  • Must exhibit strong verbal and written communication skills: needs analysis, positioning, business justification, closing techniques
  • Must be able to work both individually and in a team setting

Education Solution Consultants work with Oracle University Education Sales Representatives to develop and deliver comprehensive, customized education solutions that enable successful implementation, adoption, and usage of Oracle technologies to OU customers and prospects. This includes understanding the customer?s business objectives and critical business issues, and creating comprehensive training readiness solutions to support the customer?s proprietary business processes.

Analyze a customer?s training needs through discovery, and develop a comprehensive training solution to address project team readiness specifications. Actively communicate the value of Oracle University throughout the sales lifecycle. Participate in professional development sessions for OU sales representatives and fellow sales consultants. Understand Oracle corporate direction around new product development, mergers and acquisitions, and curriculum delivery methods. Ensure a complete transfer of information to Oracle University?s Delivery organization, and post-sales support personnel. Understand and utilize Oracle methodologies, standards and frameworks around customer communications, including RFPs, RFIs, proposals, and services descriptions. Understand and promote Oracle?s implementation and education best practices, tools and methodology. Identify opportunities to expand the breadth of Oracle University solutions during throughout the sales lifecycle, including identifying User Adoption Services (change management, end user training, etc.). Understand how to build a message around the impact of the technology change on a customer?s entire organization.

2 years training experience in developing comprehensive training solutions, incorporating a variety of delivery methods. Demonstrate the ability to discuss projects with various levels of customer management at a comfortable depth. Demonstrate a desire to continually grow one?s skill set. Strong organizational skills and an attention to detail. Ability to effectively communicate ideas orally and in writing. Prefer strong interpersonal skills with the ability to work collaboratively on a team. Communication will occur regularly with sales representatives and management, sales consultants and management, customers, and other Oracle organizations. Ability to take advantage of learning opportunities, and apply knowledge and skill on the job. Demonstrate a positive, ?can do? attitude. Ability to travel in the continental United States as needed to meet with customers, support Oracle hosted events, etc. College degree, or equivalent experience. Familiarity with Oracle training development tools (Tutor, UPK, SimBuilder).

Keywords: Datafox, Redwood City , Senior Telesales Sales Consultant, Other , Redwood City, California

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