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Systems Administrator

Company: Exact Sciences Corporation
Location: Redwood City
Posted on: June 2, 2021

Job Description:

The System Administrator will support our infrastructure and operations teams within Exact Sciences IT. With a desire to learn and grow, The System Administrator will support our on-prem and cloud-based infrastructure. This position will use a systematic approach to work and collaborate with key IT stakeholders as well as the IT cloud engineering and networking support teams to facilitate ongoing maintenance and support activities within the environment.


This position requires the employee to maintain building access as defined by the company, however day-to-day activities can be carried out remotely.

  • Work with end-users to troubleshoot technical problems and to fulfill access and other requests.
  • Responsible for alert runbook documentation and execution.
  • Create and document change control records.
  • Perform racking, cabling, and configuring of IT Infrastructure hardware.
  • Remain flexible with respect to changing end-user business needs.
  • Execute scheduled changes with attention to detail and focus and respond to critical incidents and service disruptions that may occur simultaneously.
  • Apply critical thinking skills to investigate problems and incidents as they arise.
  • Ability and willingness to take ownership of work activities and ensure that they are done in a timely, accurate, and efficient manner.
  • Ability to work independently, execute tasks assigned to the group, and follow defined processes.
  • Ability to thrive in a fast-paced environment.
  • Ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others.
  • Ability to communicate information clearly and concisely with project leadership, subject matter experts, and key stakeholders.
  • Ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures.
  • Ability and willingness to learn new software applications.
  • Apply strong analytical and problem-solving skills, business intuition, and organizational ability.
  • Apply excellent interpersonal and communication skills with the ability to operate in a cross-functional and complex matrix environment.
  • Adaptable, open to change, and able to work in ambiguous situations and respond to new information or unexpected circumstances.
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
  • Support and comply with the company’s Quality Management System policies and procedures.
  • Ability to act with an inclusion mindset and model these behaviors for the organization.
  • Maintain regular and reliable attendance.
  • Ability to work designated schedule.
  • Ability to work nights and/or weekends, as needed.
  • Ability to lift up to 25 pounds for approximately 5% of a typical working day.
  • Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
  • Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height.
  • Ability and means to travel between Exact Sciences office locations.

Minimum Qualifications

  • Bachelor’s Degree in Computer Sciences, Information Systems, or related field as outlined in the essential duties; or High School Diploma/General Education Degree and 4 years of relevant experience working in an IT Infrastructure support capacity in lieu of Bachelor’s Degree.
  • 3+ years of experience working in a professional IT support capacity through the support of end users and hardware or IT infrastructure systems.
  • 2+ years of experience supporting Microsoft Exchange, Active Directory, Windows Powershell, and Linux Systems.
  • Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
  • Authorization to work in the United States without sponsorship.

Preferred Qualifications

  • 4+ years of experience working in an IT Support function, either with infrastructure and applications, or direct end-user support.
  • Experience using ServiceNow for IT Service Management.
  • Possession of or ability to obtain Microsoft Certified Solutions Associate, Amazon Web Services Fundamentals, and/or Cisco Certified Entry Networking Technician/Cisco Certified Network Associate certification.
  • ITIL v3 Foundations Certificate.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.


Keywords: Exact Sciences Corporation, Redwood City , Systems Administrator, Other , Redwood City, California

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