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Director of Internal Communications

Company: Chan Zuckerberg
Location: Redwood City
Posted on: June 6, 2021

Job Description:

Founded by Priscilla Chan and Mark Zuckerberg in 2015, the Chan Zuckerberg Initiative (CZI) is a new kind of philanthropy that's leveraging technology to help solve some of society's toughest challenges - from eradicating disease, to improving education. Across our core initiatives of Science and Education, we're pairing engineering with grantmaking, impact investing, policy work, and advocacy, to progress in our mission of building an inclusive, just and healthy future for everyone.

Our Values

We believe we can help build a future for everyone.

  • We aim to be daring, but humble: We look for bold ideas - regardless of structure and stage - and help them scale by pairing engineers with subject matter experts to build tools that accelerate the pace of social progress.
  • We want to learn fast, but build for the long-term: We want to iterate fast and help bring new solutions to the table, but we also realize that important breakthroughs often take decades, or even centuries.
  • Stay close to the real problems: We engage directly in the communities we serve because no one understands our society's challenges like those who live them every day.

Our success is dependent on building teams that include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we look for a diverse pool of applicants including those from historically marginalized groups - women, people with disabilities, people of color, formerly incarcerated people, people who are lesbian, gay, bisexual, transgender, and/or gender nonconforming, first and second generation immigrants, veterans, and people from different socioeconomic backgrounds.

The Opportunity

This role at CZI is an opportunity for an experienced communications leader to own internal communications strategy and execution for a dynamic and fast-growing organization. In this role, you will be responsible for overseeing an internal communications program that supports a strong, vibrant culture across the organization and fosters a clear understanding of CZI's mission and goals - helping to ensure CZI-ers are informed, engaged and inspired every day. You will also serve as a strategic internal communications partner to our founders and leadership team.

This role sits on the Communications and Brand Team and reports to CZI's Head of Communications and Brand, though requires working closely with the CZI People and Diversity, Equity, and Inclusion teams and extensive engagement and collaboration across a matrixed organization. You will have one direct report, our Internal Communications Manager.

You will

  • Oversee a comprehensive internal communications strategy for a unique, first of its kind philanthropic organization with a passionate and mission-driven workforce that spans a diverse array of fields and backgrounds.
  • Partner closely with founders, Chief Operating Officer, Head of Diversity, Equity and Inclusion and People team, managing all org-wide communications and internal information sharing, including crisis and change management.
  • Manage all internal employee gatherings, including monthly All Hands meetings and annual offsite.
  • Develop executive communications materials including remarks and correspondence to employees.
  • Proactively lead and execute internal communications projects and campaigns that lift up CZI's work and mission and support a positive culture and engaged workforce.
  • Serve as an advisor on internal communications to other senior operations leaders across the organization.
  • Support the Recruiting team around employee brand efforts.

You have

  • 10+ years of experience as a senior-level communications leader who has managed the development and execution of internal communications strategies for a high-profile organization or company.
  • Demonstrated passion for strong internal culture.
  • Crafted executive communications materials for internal audiences.
  • Crisis management experience around sensitive workforce issues.
  • Advised and supported high-level executives or principals.
  • Exemplary written and oral communications skills.
  • People management experience, including management of outside agencies or contractors.
  • Comfort working in an ambiguous, matrixed environment, where decisions happen fast and we learn by doing and adapt as needed.
  • Willingness and ability to work collaboratively, adapt to a dynamic work environment, and navigate complexity to deliver results.
  • Strong, demonstrated interest in diversity, equity and inclusion practices. Preference for personal or professional experience integrating DEI policies and practice.
  • Demonstrated capacity for empathy and/or life experiences and perspectives that represent the unique needs of CZI's ERG communities. Prior engagement with or leadership of employee affinity groups preferred.

Keywords: Chan Zuckerberg, Redwood City , Director of Internal Communications, Other , Redwood City, California

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