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Product Insight Analyst, Google Customer Solutions

Company: Google Inc.
Location: Redwood City
Posted on: June 7, 2021

Job Description:

Minimum qualifications:

  • 4 years of experience structuring and solving cross-functional problems via data analytics.
  • 4 years of program/project management experience, leading strategic and operational initiatives.

Preferred qualifications:

  • MBA or other graduate degree.
  • Excellent stakeholder management experience across all levels.
  • Experience in Finance, Operations, Management Consulting or Investment Banking.
  • Experience leading complex operational and strategic initiatives and large-scale change management.
  • Ability to structure a compelling storyline and build presentation decks and briefing documents that support the narrative.
  • Outstanding problem-solving and analytical skills.

About the job

The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

At Google, product is at the core of the company. Our group, called Product Sales Activation (PSA), "brings products to market, and market to products". We seat at the junction of product, strategy, and go-to-market to shape the long term product roadmap, best commercialize new products, and drive long term strategic initiatives (e.g. impact of machine learning on partners). We work across the Google product portfolio (e.g. Youtube, Search, etc.).

As a Product Insight Analyst, you'll drive cross-functional strategic initiatives. You'll develop data-driven insights across Google's major performance products globally and use them to shape product roadmap, go-to-market, and major strategic business initiatives.

You will drive end-to-end efforts working with Product, Sales, and Marketing teams. You'll have to solve complex problems impacting many stakeholders, and you'll often rely on data-driven insights to help you.

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.


  • Identify top strategic questions with cross-functional teams that shape product Go-To-Market strategies.
  • Problem solve, structure the analyses, and synthesize the findings leveraging a rich set of data and tools (data visualization, dashboard reporting, and more).
  • Present key findings and recommend actions to leadership and key stakeholders to drive decision making.
  • Collaborate with team members and stakeholders to drive implementation, track progress, and assess impact.

Keywords: Google Inc., Redwood City , Product Insight Analyst, Google Customer Solutions, Other , Redwood City, California

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