Bachelor's degree or equivalent practical experience.
2 years of experience in media account management and/or the
Experience in a customer-facing role working with digital
advertising products (e.g., Google Ads, Google Shopping, Google
Experience in managing and customizing experience for a customer
Ability to be proactive and work with minimal guidance, with the
demonstrated capacity to lead, motivate and work well with
Ability to multi-task and to manage multiple projects at a time
while paying strict attention to detail.
Demonstrated creative thinking and problem solving skills.
Effective written and verbal communication skills.
Comfortable with proactively reaching out to customers, and
assisting them in adding value to their business.
About the job
Businesses that partner with Google come in all shapes, sizes
and market caps, and no one Google advertising solution works for
all. Your knowledge of online media combined with your
communication skills and analytical abilities shapes how new and
existing business grow. Using your influencing and
relationship-building skills, you provide Google-caliber client
service, research and market analysis. You anticipate how decisions
are made, persistently explore and uncover the business needs of
Google's key clients and understand how our range of product
offerings can grow their business. Working with them, you set the
vision and the strategy for how their advertising can reach
thousands of users.
The Onboarding team plays a critical role in Google's
Acquisitions organization and is responsible for a substantial
portion of Google's advertising business growth across the globe.
As a New Business Strategist, you'll be a critical member of our
Onboarding Team, managing the onboarding of new advertising
customers for Google throughout the region. You will be engaging
with new customers and supporting them in learning how best to
utilize Google solutions for their business, while also developing
digital advertising solutions that meet their growth goals and
business objectives. In addition, you will manage the relationship
with our acquisitions and sales team for customers. You'll work
with a highly engaged team and use your creative skills to grow and
transform the business, while also using your consultative skills
to understand our advertisers' needs and to deliver measurable
When our millions of advertisers and publishers are happy, so
are we! Our Google Customer Solutions (GCS) team of
entrepreneurial, enthusiastic and client-focused members are the
"human face" of Google, helping entrepreneurs both individually and
broadly build their online presence and grow their businesses. We
are dedicated to growing the unique needs of advertising companies.
Our teams of strategists, analysts, advisers and support
specialists collaborate closely to spot and analyze customer needs
and trends. In collaboration, we create and implement business
plans broadly for all types of businesses.
Deliver against assigned customer goals, while prioritizing and
delivering an outstanding onboarding experience to Google's
Work closely with colleagues in New Business Sales (NBS) and Google
Customer Solutions (GCS) Sales to deliver seamless customer
handovers and to ensure a Googley customer experience.
Implement creative ways to improve our customer relationships.
Tailor and share performance-enhancing suggestions and promote
other Google products.
Communicate proactively with customers, via phone and email.
Provide strategic advice and help our advertisers get the best
return on their advertising investment by working closely with them
in a consultative role.