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Lead Product Designer

Company: Course Hero
Location: Redwood City
Posted on: January 7, 2022

Job Description:

Course Hero is scaling! We are looking for a Lead Product Designer for Growth to help lead the redesign of our growth and monetization channels over the next 12-24 months. You will be one of the key drivers of bringing a newer and better student experience to life.

This is a full-time role located in Redwood City, CA.

Here Are Some Ways You'll Make An Impact
Contribute to our Student Document Experience team's vision and strategy and lead highly visible and impactful projects
Act as a strategic partner to Product Managers to break down complex, ambiguous problems into sophisticated solutions, and partner closely with engineers to build and deliver high-quality digital products
Partner with our User Research team to understand students' study behavior, and demonstrate qualitative and quantitative data to build thoughtful experiences that meet both user & business needs
Design end-to-end user experiences through collaborative brainstorming, user journeys, wireframes, interactive prototypes, and polished visual design comps using Figma or other tools
Build interactions across various media including web, mobile, and email and develop working prototypes to demonstrate your ideas & concepts
Present work and communicate design decisions to partners with confidence and clarity to capture feedback, iterate on and refine design solutions
Iterate on your products post-launch based on insights on how they are performing in the real world
Encourage and grow our teammates by serving as a mentor and helping the team deliver designs of the highest quality
Help evangelize human-centered design approaches all over the company

Are you our next Lead Product Designer?
8+ years of demonstrated ability in a leading individual contributor role crafting cross-channel user experiences across desktop web, mobile web, mobile apps, and other channels such as email
Several years of consumer / B2C design experience. This should include experience launching habit-forming products that customers love. Bonus points if you are familiar with design for multi-sided marketplace products and user-generated content. Share your expertise including your visual design acuity through your outstanding portfolio
Consider yourself a strategic & creative systems problem solver - able to understand a complex system, able to turn sophisticated consumer problems into simple and engaging products, able to think strategically about business problems and invent UX concepts to solve them. Able to present the rationale for design decisions, including in the process of winnowing down a list of concepts and deciding which elements belong in the final design to support specific use cases.
Pride yourself in being a hands-on designer - comfortable with all phases of the design process from high-level concepts down into the smallest UI details.
Feel proficient working in a fast paced agile environment and collaborating with other designers, product managers, engineers, UX researchers, data analysts, customer support teams, marketers, and more.
Demonstrate proven track record of iterating on products post-launch based on user data about how the designs are performing.
Enjoy excellent communication skills & effective leadership style with entrepreneurial candor, growth mentality.

Bonus Points
Passion for education and social impact mission
Experience crafting products powered by Machine Learning
Experience driving the design of at least one mobile app for both iOS & Android

Benefits & Perks!
Competitive salary, annual bonus, and RSUs
Medical coverage, including full dental and vision
Life and disability benefits
401(k) program (US) / retirement savings plan (Canada) with company match
One month paid sabbatical after 5 years at the company
Education reimbursement
Professional development workshops & industry conferences
Paid parental leave
Flexible work schedule
Social responsibility program (volunteer time off and donation matching)
Annual wellness stipend
Monthly tech stipend
Annual family planning stipend
Monthly snack boxes delivered to your door
Cell phone allowance

For positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records. Other locations: IL, MA, NJ.

Equal Employment Opportunity Statement (EEO)

We are an equal opportunity employer and value diversity and inclusion within our company. We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation.

About Us

Course Hero is on a mission to help students graduate, confident and prepared. The online learning platform offers over 60 million course-specific study resources created by and for students and educators, as well as 24/7 tutor help. More than 65,000 verified college educators use Course Hero to collaborate with other faculty and share resources to hone new strategies for instruction. Everyday, students, educators and tutors help more than 20 million students make every study hour count.

We have an awesome team and a truly engaging culture. We are customer-focused, collaborative, responsible, gritty, and we love to learn. Our bold mission is to help students graduate confident and prepared!

We are not the only ones that think we're onto something big. Course Hero has been recognized as one of the 2021 Top 100 Best Places to Work in the Bay Area , Top 50 Best Paying Companies in the Bay Area , Top 100 Most Transparent Companies , and in the Top 50 Most Transformational Companies in Education Technology . Read up on some of our recent news coverage , blog , and learn more about us to see what it is like to work with our team.

Join us on our mission!

Keywords: Course Hero, Redwood City , Lead Product Designer, Other , Redwood City, California

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