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Senior User Experience Researcher, Science

Company: Chan Zuckerberg Initiative
Location: Redwood City
Posted on: January 8, 2022

Job Description:

We are seeking an experienced user experience researcher to join our Imaging technology team. The team works to enable researchers the ability to gain deeper mechanistic and quantitative understanding of biological systems. We are currently growing an open source image analysis and visualization ecosystem, built around napari (an emerging community run imaging viewer project) and the napari-hub (a digital space for discovering, evaluating, and sharing analysis methods). This role will spearhead UX research on the napari viewer (consisting of cross functional partners in product management, application science, data science, as well as community developer contributors) and will conduct mixed-methods research to deliver impact across the product lifecycle. You will also collaborate with the team's UX Research Lead and Designers to ensure an integrated experience across all of imaging's work. Your work will support science and technology that will help make it possible to cure, prevent, or manage all diseases by the end of the century. Interdisciplinary teams of biologists, computational scientists, and engineers can expand our understanding of the human body and illness - the very science behind medicine. CZI fosters collaboration between scientists and engineers, develops tools and technologies, and builds support for basic scientific research, and user experience research is vital to that success. You will

  • Collaborate with cross-functional partners and the open source community to translate the team's assumptions and unknowns into actionable research questions for the napari viewer
  • Design mixed-methods studies to help your teams learn about our user community
  • Conduct end-to-end research through the full product lifecycle - generative to evaluative
  • Iteratively evaluate low and high fidelity software concepts with appropriate user groups
  • Analyze data and convey insights in clear, illustrative ways that help the product team learn about scientific and research processes, inspire product strategy, and encourage design iteration
  • Combine quantitative and qualitative data to determine the success of features
  • Use design thinking methodologies to help napari's community of contributors best collaborate, prioritize, and support their work
  • Build a library of insights over time for the organization to continually reference
  • Collaborate directly with fellow imaging UX Researcher in integration across the imaging ecosystem You have
    • A strong background and experience in human-computer interaction, psychology, sociology, or related field
    • Experience doing UX research to build tools for highly technical users, such as data scientists, developers, or biomedical scientists -
    • 4+ years experience in applied product research
    • Experience in selecting and executing qualitative methods (interviews, contextual inquiry, focus groups, concept/usability evaluation) and quantitative methods (surveys, statistical analysis, experimentation)
    • Demonstrated ability to communicate research insights to cross-functional product teams in a way that promotes impact on product design, development, and strategy
    • Strong analytical thinking, problem-solving, and ability to prioritize
    • A commitment to actively seeking feedback and improving from it
    • Passion for impacting the future of open science. Prior experience working in a biomedical, life sciences, or open source technology field is a plus, but not required.
    • A curious streak, and interest in learning about new topics and domains, with proven experience designing for specialist or expert users who may have their own vernacular or ways-of-working

Keywords: Chan Zuckerberg Initiative, Redwood City , Senior User Experience Researcher, Science, Other , Redwood City, California

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