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Desk Clerk

Company: MidPen Housing Corporation
Location: Redwood City
Posted on: January 9, 2022

Job Description:


MidPen Housing is a non-profit organization that develops high-quality affordable housing communities, professionally manages the properties in those communities, and provides services to residents. The three affiliated corporations are MidPen Housing Corporation, MidPen Property Management Corporation, and MidPen Resident Services Corporation.

Our mission is to provide safe, affordable housing of high quality to those in need; to establish stability and opportunity in the lives of residents; and to foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.

MidPen Housing associates advance a culture of belonging, inclusion, diversity, and equity to effectively bridge across differences that are representative of the communities we serve. We seek to have a high performing, inclusive, and engaged workforce that is centered around constant learning.


Under the direction of the Community Manager the Desk Clerk will be responsible for monitoring traffic in and out of the building, maintaining the front office, communicate with residents, visitors, and staff as well as assist with administrative needs. Duties include: answering phones, monitor cameras, assist residents, visitors, guests, and applicants as needed, document building activity in property log, write incident reports, complete work orders and ensure the building is secure. MidPen expects that you adhere to our policies and Fair Housing regulations.

COVID-19 Vaccination Mandate

All MidPen employees are required to be fully vaccinated against COVID-19. Subject to applicable law, all prospective hires will be required to demonstrate they have been fully vaccinated for COVID-19; or qualify for an accommodation to this vaccination requirement. Those employees with an approved accommodation will be required to test for COVID-19 on a weekly basis.

This is a part-time position with the following schedule: Saturday and Sunday 6:30pm to 3:00am.


* Greets and screens all visitors and guests as they enter and leave the building
* Updates visitor log, daily log and other front desk forms
* Answers telephones, takes messages and directs people appropriately
* Files, prepares correspondence, sorts and distributes notices
* Completes property logs, incident reports and other office responsibilities
* Enforces Community Policies and House rules
* Maintains orderly appearance of front entrance, lobby area and adjoining rooms
* Posts and distributes tenant notices
* Monitors video camera system
* Performs other duties as requested


To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required.


* High school diploma or GED and one year of receptionist or administrative experience


* Proficient computer skills (Microsoft Word and Excel) is a plus
* Excellent written and verbal communication skills
* Flexibility and willingness to perform varied tasks
* Must possess a valid California drivers license, reliable transportation, and proof of current auto insurance policy


* Constantly perform desk-based computer tasks
* Frequently sitting
* Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds
* Rarely twist/bend/stoop/squat, kneel/crawl.


* Ability to work flexible hours

Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

This description reflects managements assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned

Keywords: MidPen Housing Corporation, Redwood City , Desk Clerk, Other , Redwood City, California

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