Account Supervisor
Company: Williams Lea Limited
Location: Redwood City
Posted on: May 10, 2022
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Job Description:
Who we are: From our humble beginnings as a print shop in
London, to our position today as a global leader in Marketing and
Communications services. Our business is built on a strong
heritage, great relationships and a talented team.Today we have one
purpose, to create value for our clients by working smarter with
fewer resources, enhancing efficiencies, improving their customer's
experience and strengthening their brand reputation.Our clients and
their customers have always been at the heart of everything we do.
Our long-term partnerships, great relationships and exceptional
employees have been the driving force behind our success.Williams
Lea is hiring for an Account Supervisor for our Silicon Valley
office to work Monday to Friday 8:00 am to 5:00 pm!This position
will require proof of Covid-19 vaccination. Salary: $63,000 -
$65,000/yearlyBenefits:MedicalDentalVision401kPTOLife
InsurancePrescription Drug PlanFlexible Spending AccountDomestic
Partner BenefitsCommuter BenefitsThe Account Supervisor is an
independent leader, helping manage the day-to-day people,
operations and client relationship within an account.. Job
qualifications Bachelor's degree or equivalent experience 3 or more
years' proven experience in a customer service environment, legal
or financial services industries preferred 3 or more years'
experience in office support including a combination of
administrative, facilities, hospitality, reception, reprographics
and mailroom Understanding of USPS regulations Understanding of
reprographics equipment and usage Intermediate Microsoft Office
Word and Excel skills Basic Microsoft PowerPoint skills Prior
experience managing vendors preferred Basic P understanding a plus
Demonstrated experience prioritizing competing priorities under
tight deadlines Exceptional communication skills, both written and
verbal Good attention to detail Job duties Ensure team provides
outstanding service to client, while building strong customer
relationships Create an environment conducive to service expansions
and new business opportunities Maximize profitability through the
effective utilization of labor and resources Immediately resolve
any operational problems or issues Produce required reports on
schedule Coordinate workflow within the team, prioritizing jobs and
delegating duties to associates Balance team's day-to-day work
assignments with projects and ad hoc requests related to mail
volume, reprographics requests, conference room set up, and vendor
management Monitor work flow to ensure jobs are completed
efficiently, accurately and within deadlines Train new employees on
policies and procedures Address performance issues among team
members Work with manager to create development plans and
challenging assignments for team members Escalate to manager client
or team concerns to proactively resolve issues Your safety and
well-being:As we all continue to deal with the effects of COVID-19,
your health and well-being remain our top priority. In preparation
for returning to our workplaces, the following guidance has been
developed with reference to government, designatedauthority, as
well as feedback received from employees. This guidance is further
supported by our Wellness site content and external resources to
help you manage through these unprecedented times.Face
masks:Masking requirements are easing. Individuals are required to
follow applicable local guidance, which may be derived from client
corporate policy or local law. Please bring a mask with you and
know that you may be required to wear it upon entering and/or when
working within the building.Social distancing:Workstations and
office areas are continually evaluated to ensure the 2m/6ft social
distancing rule can be applied and adhered to by all
employees.Williams Lea is a drug-free workplace and performs
pre-employment substance abuse testing.
Keywords: Williams Lea Limited, Redwood City , Account Supervisor, Other , Redwood City, California
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