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Wellness Coordinator

Company: Balance Float
Location: Redwood City
Posted on: May 15, 2022

Job Description:

Job Description Balance Float is in need of a dynamic, energetic, inspired soul for our Wellness Coordinator . We are seeking new team members to join as the business grows. This environment is very fulfilling if you join our team as you help clients with their wellness journey About our services: We are a full service wellness center focused on providing high quality client experiences. Our services include Float Therapy for physical and mental reset, Full Infrared Sauna Cold Plunge Sessions for detoxification and weight loss, Red Light Therapy, Cryotherapy for pain management, collagen, and slimming therapy, Neurofeedback training that helps with insomnia, focus, memory and anxiety, Normatec Compression to improve circulation for muscle recovery, and Whole Body Vibration that strengthens muscles, increases flexibility and blood flow . Position Summary: We are in search of someone who is quick on their feet and excited to spend time in a fabulous atmosphere taking great care of clients both in person and on the phone. You must be driven to book clients for the best services to match their needs. Eager to earn higher compensation with a generous bonus structure. Accountability, attention to detail and kindness it key to succeeding in this role. Excellent customer service skills, basic computer skills and phone etiquette is a must for this position. This person needs to be detail oriented and have the ability to work in a team environment while assisting with all spa needs. This includes maintaining cleanliness and organization of the Spa. A flexible schedule is ideal. Due to the nature of our retail business, peak hours are afternoon, evenings and weekends. Responsibilities: Provides excellent customer service and answers any client questions, requests and inquiries. Engage with and educate clients on our services. Educate clients about the health benefits of our services and offer membership packages. Guide clients on their wellness journey Answer all phone calls and emails Meet sales and membership expectations Clean, sanitize and disinfect the rooms and prep for the next clients Execute effective daily management of your own duties including opening and closing procedures, facility inspections, and facility maintenance. Assist with lifting and storing facility equipment, furniture, and products Ensure that the facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. Other duties as assigned Requirements: Previous customer service, retail and sales experience strongly recommended. Previous experience related to the position is preferred but not required Effective leadership skills and a strong work ethic Excellent customer service skills Efficient, well organized, and able to handle a variety of duties simultaneously Energetic, enthusiastic and motivational Able to show initiative and make decisions Proficient in appropriate computer skills and office equipment. Normal work hours: Varied to include nights, weekends, and holidays We are looking for: Full time for 30 to 40 hours per week Part time up to 21 hours per week Weeknights and Weekends shifts are either 9am-4pm or 4pm-10pm set schedules are available Please check our website: https://www.balancefloat.com/ Please send us your resume and we will get in touch with you within 1-2 business days :) Company Description We have two Wellness Spas to promote natural therapies for mental and physical healing: One in Redwood City, CA and another in Saratoga, CA. We have positions available in both places. We maintain a respectful and nurturing work environment at Balance Float. We want you to be driven and excited to work every day. If improving the life of others isn---t enough motivation, commission is offered on top of your hourly wage.

Keywords: Balance Float, Redwood City , Wellness Coordinator, Other , Redwood City, California

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