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AmeriCorps Client Coordinator

Company: Rebuilding Together
Location: Redwood City
Posted on: May 16, 2022

Job Description:

Job DescriptionView full position description here.

  • Pursue a robust client outreach strategy that increases awareness of our services among our target populations, including seniors, veterans, and individuals with disabilities. Outreach methods will include: create and distribute materials, tabling at resource fairs, and presenting to community groups as possible.
  • Serve as main point of contact for clients before, during, and after services are completed on their homes.
  • Receive and review applications from potential clients, talk with clients over the phone and complete initial site visits to get more in-depth information about the clients needs. Once the application is complete, make recommendations on appropriate program services.
  • Support the design of client-focused content to social media and newsletters.
  • Identify and meet with organizations and neighborhood associations where feasible to attract client applications and ensure accurate referral information.
  • Ensure clients sign all necessary paperwork and agreements when opening and closing projects. Accurately track client information to support internal communication and planning.
  • Interview or survey homeowners after project completion to capture their experiences with Rebuilding Together. Report findings to the team and suggest solutions for improving our delivery of services.
  • As a grassroots non-profit, all team members will have an active role in implementing larger rebuilding projects throughout the year. They will assist with project logistics several times throughout the year, including checking in with clients throughout the project days, assisting with set up/tear down, and other behind-the-scenes project logistics.Requirements
    • Ability to compose professional written communications for a variety of audiences, including social media (Facebook, Twitter, e-Newsletter)
    • Excellent communication skills including listening, reading your audience, responding effectively to feedback
    • Ability to communicate in clear and encouraging language with a diverse community and staff
    • Ability to function in a fast-paced, collaborative environment
    • Flexibility and ability to keep up with changing scopes of project work
    • Proficient in Microsoft Word, Microsoft Excel, and internetBenefits
      • Living allowance of $19,008 over an 11-month term of service.
      • Housing is provided with a reduced rent at our AmeriCorps House in East Palo Alto, including a fully furnished bedroom available in shared housing with other AmeriCorps members serving with RTP.
      • Eligible for a relocation reimbursement of up to $200 for qualifying expenses.
      • Travel to one in-person Rebuilding Together event with other AmeriCorps members (Details TBD. Pending COVID safety).
      • Health insurance including dental and vision plans.
      • Education Award of TBA May 2022 (was $6,345 in 2021) for qualifying education expenses or loans, upon completion of the term of service.
      • Federal student loan forbearance and interest accrual payment.
      • Positions are eligible for Public Service Loan Forgiveness.
      • AmeriCorps childcare benefit.
      • Professional development benefit of $200/member provided by RT National.
      • Access to LinkedIn Learning professional development trainings/courses.
      • Mental Health benefit provided by RT National (covers 6 visits with a mental health professional OR 6 months of an online/tele-service subscription).
        • Housing is provided with a reduced rent at our AmeriCorps House in East Palo Alto, including a fully furnished bedroom available in shared housing with other AmeriCorps members serving with RTP.To learn more about our benefits and/or commitment requirements, visit our FAQ page on our website at www.rebuildingtogether.org/capacitycorps.

Keywords: Rebuilding Together, Redwood City , AmeriCorps Client Coordinator, Other , Redwood City, California

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