Head of Product Design
Company: Serve Robotics
Location: Redwood City
Posted on: June 13, 2022
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Job Description:
Head of Product DesignWhat you'll be doingPeople love Serve.
It's unique among delivery robots in its thoughtful and engaging
design, from hardware to how it communicates in the world via
expressions and first-in-class tools for Operations and Merchants.
You'll be leading a passionate team in solving diverse and complex
design problems. We're looking for someone who inspires their team
daily and advocates for quality designs cross-functionally. Do you
have a wide range of experience from ideation to launch of features
and products? Are you comfortable leading design discussions
spanning user experience, visual design, research, and managing
high-profile branding or marketing initiatives? Do you have great
design instincts? This influential position collaborates tightly
with every aspect of the product and business spanning Operations,
Software, Hardware, Product, Communications, and more.Areas of
responsibilityLead. Manage and supercharge a team of designers of
all levels spanning industry-veteran to entry level.Next-generation
designs. Guide the design of future generations of robots, complex
systems, and services.Partner. Collaborate cross-functionally to
shape roadmaps and deliver on multi-year initiatives, prioritizing
the most valuable efforts. Raise the bar. Ensure Serve holds a high
bar for design that's reflected in the robots, their interactions
in the world, and the ease of OperationsCommunications and PR.
Provide direct design support when feasible. Manage external
agencies producing high quality assets including creative direction
and scope.Requirements 7+ years of relevant professional experience
in Design, Human Centered Interactions, with a track record of
launching successful projects or products.3+ years of experience
leading Product Design and research teams.Design work that
demonstrates experience solving complex interaction problems
cross-functionally to deliver on business success. An ability to
work through ambiguity and complexity, and lead research and
testing efforts to quickly validate approach and test
assumptions.Being an excellent communicator who can partner with
product and operations, to define requirements, inspire with what's
possible, and provide a compelling vision of what the next
evolution of the features and products should be.Bonus
pointsExperience with autonomous vehicles, robots, or
dronesExperience with safety-critical systems or other complex
real-time UIsHands-on experience with hardware or industrial
designStartup experience growing a Design teamExperience managing
external design agenciesAbout usServe Robotics is the team that
created the Postmates delivery robot and brought it to life in LA,
completing tens of thousands of deliveries in LA's busiest
neighborhoods. Now we're an independent company growing rapidly in
order to connect people with what they need via robots designed to
serve people.We are proud to be an equal employment opportunity and
affirmative action employer. Qualified applicants are considered
without regards to race, color, religion, national origin, age,
sex, marital status, ancestry, physical or mental disability,
veteran status, gender identity, or sexual orientation.
Keywords: Serve Robotics, Redwood City , Head of Product Design, Other , Redwood City, California
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