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Senior Product Designer

Company: Z--m Services, Inc.
Location: Redwood City
Posted on: November 19, 2022

Job Description:

Z--m has reimagined student transportation, the nation's largest mass transit system. Our integrated end-to-end cloud-based platform provides a modern service for school districts purpose-built around the needs of kids and the expectations of their families. Z--m provides one seamless, real-time interface for parents, drivers, schools, districts, administrators, and operators, to transport children safely and with increased visibility and personalized care. Our multi-sized vehicle approach includes an electric vehicle-first commitment, reduces student commute times by up to 20%, and coupled with our marketplace, delivers added fleet efficiency and optimization. Z--m is a mission-driven start-up dedicated to modernizing student transportation and bringing in a new era to enable greater safety, sustainability, equity, and transparency. Our Senior Product Designer will be involved in every aspect of the product development process, from generating new product innovations to crafting the final designs. What to expect in this role:

  • Design product and service experiences that are intuitive and exceptionally well crafted
  • Own design problems end to end, from initial concept through shipping and beyond
  • Create components & usage guidelines to bolster our style guide and design system and ensure a cohesive, best-in-class experience
  • Articulate flows, build out designs from low fidelity wireframes to high fidelity screens, and iterate on both native app and web designs to tackle complex UX challenges
  • Partner and collaborate with UX research, designers, product managers, engineers, stakeholders to better understand the needs of our customers
  • Contribute to product roadmap and ship/measure/improve designs based on qualitative and quantitative feedback
  • Partner closely with engineers to understand technology capabilities, build outstanding designs, and achieve high quality shipped product
  • Take broad, complex workflow problems and turn them into simple, elegant design solutions for best-in-class mobile and desktop experiences
  • Refine designs from concept to high fidelity prototypes
  • Identify, research, and drive new initiatives that enable user friendly experiences, across all mobile and web applications/platforms for students, parents, and school system -
  • Set vision & strategy with your product partner and persuasively communicate direction
  • Work to create a design language that integrates our brand, speeds our development and creates a high-quality product experience for our community
  • Opportunity to work across our entire suite of products both functionally and technically
  • Evolve, maintain and improve design infrastructure, including design systems, user journeys, personas and other artifactsSkills for this role:
    • A passionate energy for great design and amplifying our team culture
    • 6+ years as a Product Designer (or equivalent experience) with B2C and B2B experience, (V2G or B2G big plus), leading high-impact initiatives from concept to launch
    • A versatile portfolio that showcases deep empathy focused design interaction and problem solving skills
    • Understanding of complex workflows designed to scale across diverse and multifaceted operations
    • Experience contributing to and consuming component-based design systems
    • Excellent communication skills that excite stakeholders and articulate a vision
    • Experience working with complex internal tooling, payments, or technical systems
    • Success designing for diverse groups of people and products (consumer-grade enterprise products, consumer and mobile products)
    • Experience creating interactive prototypes with tools like Figma (preferred) and Sketch Zum Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment -and -prohibits discrimination and harassment of any type without regard to race, color, religion, -age, -sex, national origin, disability status, -genetics, -protected veteran status, -sexual orientation, gender identity or expression, -or any other characteristic protected by -federal, state or local -laws. -

Keywords: Z--m Services, Inc., Redwood City , Senior Product Designer, Other , Redwood City, California

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