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Company: Kaiser Permanente Zion Medical Center
Location: Redwood City
Posted on: March 17, 2023

Job Description:

Essential Functions:

Under direct supervision, receives incoming calls, initials emergency call notification, pages medical center personnel on request and maintains courteous, cooperative relations with the public, patients and personnel.

Provide emergency communication services for a life-threatening emergency, (i.e. STATS, Codes, Fire, etc.).

Performs various clerical duties such as listings of on-call personnel. Logs emergency and dispatch data, dispatches calls, and operates two-way radio for emergencies and routine calls.

Monitor all alarm systems and respond accordingly to procedures. Reports equipment malfunctions to appropriate personnel.

Ability to work weekends, and alternate shifts, holidays, etc. Mandatory staffing required at times.

Grade 4

Basic Qualification:

1-Year multi-line telephone experience

Prefer 1 year experience in 911 Call Center

Prefer 2 years experience in a Medical Center Environment using computerized phone systems

Able to type 25 words a minute

Ability to read and comprehend simple instructions, short correspondence and memos,

Ability to effectively present information in one-on-one and small group arrangements to customers, clients and other incumbents of the organization.

High School Diploma or U.S. equivalent G.E.D.), 2-year college degree or equivalent required.

Must be willing to work in a Labor Management Partnership environment.

Keywords: Kaiser Permanente Zion Medical Center, Redwood City , Clerk, Other , Redwood City, California

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