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Company: Kaiser Permanente
Location: Redwood City
Posted on: May 24, 2023

Job Description:

Essential Functions:

--- Under direct supervision, receives incoming calls, initials emergency call notification, pages medical center personnel on request and maintains courteous, cooperative relations with the public, patients and personnel.

--- Provide emergency communication services for a life-threatening emergency, (i.e. STATS, Codes, Fire, etc.).

--- Performs various clerical duties such as listings of on-call personnel. Log's emergency and dispatch data, dispatches calls, and operates two-way radio for emergencies and routine calls.

--- Monitor all alarm systems and respond accordingly to procedures. Report's equipment malfunctions to appropriate personnel.

--- Ability to work weekends, and alternate shifts, holidays, etc. Mandatory staffing required at times.

Grade 4

Basic Qualification:

--- 1-Year multi-line telephone experience

--- Prefer 1 year experience in 911 Call Center

--- Prefer 2 years' experience in a Medical Center Environment using computerized phone systems

--- Able to type 25 words a minute

--- Ability to read and comprehend simple instructions, short correspondence and memos,

--- Ability to effectively present information in one-on-one and small group arrangements to customers, clients and other incumbents of the organization.

--- High School Diploma or U.S. equivalent G.E.D.), 2-year college degree or equivalent required.

--- Must be willing to work in a Labor Management Partnership environment.

PrimaryLocation : California,Redwood City,Redwood City Hospital

HoursPerWeek : 1

Shift : Day

Workdays : Mon, Tue, Wed, Thu, Fri, Sat, Sun *Expected length of employment up to 3 months

WorkingHoursStart : 08:00 AM

WorkingHoursEnd : 05:00 PM

Job Schedule : Call-in/On-Call

Job Type : Standard

Employee Status : Temporary

Employee Group/Union Affiliation : A01-SEIU-United Healthworkers

Job Level : Entry Level

Job Category : Administrative & Support Services

Department : Redwood City Hospital - MedFac-Communications - 0201

Travel : No

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Keywords: Kaiser Permanente, Redwood City , Clerk, Other , Redwood City, California

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