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Sr. Business Analyst

Company: Sumo Logic
Location: Redwood City
Posted on: May 11, 2022

Job Description:

Sr. Business Analyst at Sumo Logic (View all jobs)

Redwood City, CA

What You Will Be Doing
Work closely with Sumo Logic's Information Technology and Business Applications team to offload them from support of GTM SFDC requests that do not require changes in security, user permissions and changes to SFDC code;
Assist Sumo Logic Sales Operations Analyst team with ad-hoc change requests to dashboards and reports;
Perform ad-hoc updates to fields, record types, page layouts, workflow rules, process changes and formulas;
Manage lead routing via Lean Data for worldwide SDR team and Demand Generation/Marketing Ops;
Become the main point of contact for Marketing Operations and Demand Generation for all operational and reporting needs tied to Sumo Logic's MQL/SQL, SAL lead lifecycle management process;
Manage setup and ongoing workflow changes between SFDC and connected applications Marketo, Outreach, Discover.Org, Lusha, Clari, Yesware and any other tools leveraged by the GTM team and supported by Sales Operations.

Requirements

What we need from you

Bachelor's degree or foreign equivalent in Information Systems, Computer Engineering, Computer Science, Business Administration with a concentration in Management Information Systems, Information Systems or related field and three (3) years of experience as a Business Analyst or a related role.
Experience with:
Supporting optimizations in Salesforce platform;
helping in testing, staging, and deployment;
building various process builder automations;
workflow rules, validation rules, permission sets, and change sets;
supporting profiles and hierarchy management;
Lead routing, account territory management; and
Marketo API troubleshooting.

About Sumo

We are a cloud-native SaaS machine data analytics platform - logs, time series metrics, and security analytics. We were founded in 2010 by experts in log management, big data, security systems, and enterprise-scale applications. Customers love our product because it allows them to easily monitor and optimize their mission-critical, large scale applications.

Our Customers

We serve DevOps, SecOps and ITOps teams. Customers love our product because it allows them to easily monitor and optimize their mission-critical, large scale applications.

Mission

Democratize machine data analytics through our platform, bringing real-time data insights securely through the cloud.

Massive Scale

Our microservices architecture in AWS ingests hundreds of terabytes daily across many geographic regions. Millions of queries a day analyze hundreds of petabytes of data.

Keywords: Sumo Logic, Redwood City , Sr. Business Analyst, Professions , Redwood City, California

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