Records Analyst

Company: Williams Lea
Location: Redwood City
Posted on: May 11, 2022

Job Description:

Williams Lea is the global provider of skilled business-critical support services to financial, legal and professional services firms. We connect people, processes and technology to manage documents and streamline key operational functions. From our humble beginnings as a financial printer in London, to our position today as a global outsourcing leader, our business is built a strong heritage, great relationships and a talented team. Our 6,000 worldwide employees work onsite at clients and onshore/offshore at Williams Lea operations providing rivaled support and helping clients transform their support operations. With revenues of over $400 million, Williams Lea is backed by Advent International, one of the largest global private equity investors. Williams Lea is hiring for a Records Analyst for our Silicon Valley office to work Monday to Friday 8:00 am to 5:00 pm! This position will require proof of Covid-19 vaccination Pay: Starting at $25.00 hourly Benefits: Medical Dental Vision 401k PTO Life Insurance Prescription Drug Plan Flexible Spending Account Domestic Partner Benefits Commuter Benefits The candidate for this Records Analyst position will be responsible for delivering exceptional customer service to our clients within a corporate law firm environment. Work requirements include file creation, labeling, retrievals, transfers, destruction, tracking and also document scanning. This position requires regular professional written and verbal communication with our clients, other departments and vendors. Coordination of records scanning and retrieval projects with other departments and external vendors is also required for this position. Good working skills in Microsoft Word, Excel, Outlook, Adobe PDF, eDocs DM and iManage are essential for this position. Qualifications: Records Management basics: Creation and editing of labels, filing, routing/tracking, sending and recalling from offsite vendor, follow-up on checked-out files, destruction Process incoming file transfers to their respective client/matters Process outgoing file transfers Researching on Document Management and Records Software for client's specific needs Electronical Records experience: scanning and uploading PDF's into the Document Management System Identifying documents based on type and content Working knowledge of iManage Records Management (IRM) and iManage Document Management software preferred (previous experience with a legal specific records management program required) Strong project management, multitasking, and organizational skills. Comfort dealing with simultaneous projects required Detailed orientated Excellent communication (verbal and written) Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting Customer service oriented Excellent interpersonal and teamwork skills Ability to handle sensitive and/or confidential materials as required Maintaining daily productivity tracking logs of all department activities and projects Some Office Services/Reception work might be required Job Requirements: 10+ years' experience in law firm Records Management High School Diploma or equivalent (Bachelors preferred) Good computer skills in Microsoft Word, Excel and Outlook required Professional, effective written and oral communication skills Intermediate Windows 10 based computer skills required Capacity and willingness to climb short ladders/step stools Ability to walk, bend, kneel, stand, and/or sit for an extended period Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.) Must be able to lift up to 50 lbs. and push carts full of files on a regular basis Able to load, push, and unload carts of boxes or files as needed Applicants for this position must be fully vaccinated against COVID-19 as a condition of employment by their start date Your safety and well-being: As we all continue to deal with the effects of COVID-19, your health and well-being remain our top priority. In preparation for returning to our workplaces, the following guidance has been developed with reference to government, designated authority, as well as feedback received from employees. This guidance is further supported by our Wellness site content and external resources to help you manage through these unprecedented times. Face masks: To supplement social distancing and where stipulated, everyone is required to wear a face mask at all times upon entering and when working within the building. Social distancing: Workstations and office areas are continually evaluated to ensure the 2m/6ft social distancing rule can be applied and adhered to by all employees. It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

Keywords: Williams Lea, Redwood City , Records Analyst, Professions , Redwood City, California