GTM Solutions Analyst
Company: Box
Location: Redwood City
Posted on: June 16, 2022
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Job Description:
WHAT IS BOX?Box is the market leader for Cloud Content
Management. Our mission is to power how the world works together.
Box is partnering with enterprise organizations to accelerate their
digital transformation by creating a single platform for secure
content management, collaboration and workflow. We have an amazing
opportunity to further establish ourselves as leaders in the space,
and we need strong advocates to help us achieve that goal. By
joining Box, you will have the unique opportunity to help capture a
majority of this developing market and define what content
management looks like for the digital enterprise. Today, Box powers
over 98,000 businesses, including 70% of the Fortune 500 who trust
Box to manage their content in the cloud. WHY BOX NEEDS YOU This is
a highly cross-functional position requiring extensive interaction
with team members across sales, marketing, product management,
customer success, IT, finance, and legal. A successful candidate
will have demonstrated the ability to proactively and effectively
work with all organizational levels within a fast-moving
high-technology company, particularly interfacing between sales
teams, IT, and internal cross-functional stakeholders.WHAT YOU'LL
DO Providing first response to requests submitted by internal users
across the company in areas such as:Granting, removing and changing
permissions to access Salesforce.com, Gainsight, and other GTM
SystemsAssisting with creating new or updating Salesforce.com
fields, workflows, and validation rules Supporting Report and
Dashboard structure, troubleshooting and accessClarifying major
enhancement and integration requests Performing mass updates of
records in Salesforce, including record creationEvaluating and
maximizing automated and manual processes that affect record
creation and dataCollecting and analyzing feedback from internal
end users to help inform the team's priorities and
roadmapPartnering with other GTM Ops and IT team members to advise
and execute on technical components of larger
initiativesCommunicating effectively across functions with status
updates to relevant stakeholdersWHO YOU ARE BS/BA required5+ years
consulting, finance, or sales operations background preferred2 year
experience in customer service (internal or external) a plus5 years
experience with Salesforce as an Administrator, Reporting Analyst
or Power UserSelf-starter, highly analytical with sound
decision-making skillsStrong communication and interpersonal
skills; must be able to foster and maintain positive partnering
relationships with sales and internal departments. Strong belief in
the value of customer serviceStrong attention to detailComfortable
working in a startup like environment that is fast-paced and
nebulous; demonstrating tenacity and resiliencySelf-motivated, able
to work independently as well as contribute to a cross-functional
and global teamsTendency to see 'the big picture' and use that to
prioritize and drive business value in the right waysAbility to
manage high volume of transactions and juggle multiple
responsibilitiesPreferred skillsExperience balancing multiple
searches and customer relationshipsTeam-centric mindset -
demonstrated ability working well in a collaborative
environmentBENEFITSVisit this webpage to check out all of our
exciting benefits: For all other benefits, please check out: Box
Benefits + PerksEQUAL OPPORTUNITY We are an equal opportunity
employer and value diversity at our company. We do not discriminate
on the basis of race, religion, color, national origin, gender,
sexual orientation, age, marital status, veteran status,
disability, and any other protected ground of discrimination under
applicable human rights legislation. Box strives to respect the
dignity and ------independence of people with disabilities and is
committed to giving them the same ------opportunity to succeed as
all other employees. Accommodations are available ---throughout
---the application process and an employee's employment at
Box.HEALTH AND SAFETYTo promote the health and safety of all Boxers
and our communities, in order to "Go to Work" at Box in the U.S.,
you must be Fully Vaccinated and "up to date" as defined by the CDC
or have an approved accommodation. "Go(ing) to Work" at Box is
defined as visiting a Box office, facility, or co-working site,
visiting or meeting in person with fellow Boxers, Box clients
and/or customers, vendors, or partners, engaging in business
travel, and or participating in any Box-sponsored and/or related
activity where others are present. If you are fully remote and do
not "Go to Work," the vaccination requirement is not applicable.
"Fully Vaccinated" means that an individual is at least two weeks
past their final dose of an authorized COVID-19 vaccine regimen. If
you are unable to get a vaccine due to a medical condition, a
sincerely-held religious belief or another legally recognized
reason, Box will consider requests for an accommodation.For details
on how we protect your information when you apply, please see our
Personnel Privacy Notice.Notice to applicants in San Francisco:
Box, Inc and its related branches will consider for employment,
qualified applicants with criminal histories in a manner consistent
with the San Francisco Fair Chair Ordinance. The Fair Chance
Ordinance is provided here. #LI-MA2#LI-Remote
Keywords: Box, Redwood City , GTM Solutions Analyst, Professions , Redwood City, California
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