Loss Prevention Specialist
Company: Sigonas Farmers Market
Location: Redwood City
Posted on: June 24, 2022
Job Description:
Sigonas Farmers Market is seeking a Store Loss Prevention
Specialist to oversee Loss Prevention functions in San Carlos,
Redwood City and Palo Alto.Sigonas is a family-owned produce and
gourmet market. We promote local, fresh and family. We support
artisanal companies.Store Loss Prevention Specialist will be
responsible for leading Loss Prevention functions within the
specific locations and for partnering with store management in an
effort to prevent company loss. You will be responsible for driving
the company objectives in profit and loss control, sales
performance and customer satisfaction. This includes networking
with law enforcement, loss prevention professionals and other
retailers to identify and create comprehensive case files for
repeat external theft and minimize exposure to loss and fraud. This
position will further support the store locations/management team
by conducting awareness training, root cause analysis and threat
assessments.Essential Functions of this position include:
- Responsible for the implementation, training and coordination
of all Loss Prevention best practices. This includes training both
store associates and managers on company Loss Prevention programs
to ensure compliance
- Conduct Loss Prevention assessments/investigations.
- Ensure the physical security of the building and Company
assets: complete monthly alarm tests, partner with Security Vendor
to resolve alarm and CCTV issues, respond to after-hours alarm
calls as needed, ensure store alarm system call list is up-to-date,
ensure any key or safe combination changes occur upon changes in
management.
- Conduct ongoing MES training, ensures timely completion of
certification programs; assist with all new-hire training and
in-depth training for specialized positions.
- Detection, investigation, and documentation of Organized Retail
Crime, and other violations of law and/or company policy.
- Conduct thorough analysis of daily, weekly and monthly
exception reports to identify areas of opportunity.
- Research and respond to cash over/short reporting.
- Conduct store Loss Prevention Assessments to ensure compliance
with Company processes and legal requirements.Required
Qualifications:
- 3-5 years of Loss Prevention experience or related retail
experience
- 4-year college degree or equivalent experience preferred
- Certified Forensic Interviewer CFI- preferred
- Interview/Interrogation training and practical skills
(Wicklander-Zulawski certification preferred).
- Successfully pass criminal background
- Exceptional Customer Service skills and
interpersonal/communication skills
- Strong problem-solving ability and analytical skills
- Proficiency in MS Office
- Flexibility including nights, week-end and holidays
- Work ethics keeping confidence and perform a direct and
truthful approachAdditional Requirements Preferred:
- Loss Prevention Qualified (LPQ) preferred
- Loss Prevention Certified (LPC) preferred
- Certified Forensic Interview (CFI) preferred
- Advanced level of administration and technical knowledge of
Loss Prevention systems and shrinkage controls
- Strong conflict management skills with the ability to work
alone in stressful situations
Keywords: Sigonas Farmers Market, Redwood City , Loss Prevention Specialist, Professions , Redwood City, California
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