Dispatcher
Company: First Transit
Location: Redwood City
Posted on: January 22, 2023
Job Description:
Are you interested in becoming a DISPATCHER? Now is your chance!
Get PAID to do what you love! First Transit is looking for
Dispatchers in Redwood City, California. Our dispatchers are an
integral part of daily operations. Dispatchers assure all routes
are filled as assigned and bus operators are provided with timely
instructions and responses to requests for operational information
throughout the day. This position also responds to customer and
team inquiries. We hire individuals who make safety and customer
service their top priorities. If you have the drive, confidence,
and determination to succeed, First Transit is looking for you!
That is exactly why our employees say this is the
“love-what-you-do” line of work! Our Dispatchers Will Enjoy:
- $22.17/ HR
- Team-oriented Environment
- A comprehensive benefits package with paid holidays & vacation,
medical, vision, and dental coverage, and 401(k) savings plan. Our
Dispatchers are responsible for:
- Oversees road service assigned carriers by tracking trip
performance measures, route begin on time, performance, incidents,
etc.
- Provides customer support by responding to questions and
concerns regarding customer trips including no shows, cancellations
and missed trips.
- Manages emergency situations for vehicle operators; act as
liaison between the carrier and emergency services.
- Manages daily service by reviewing route performance and
proactively responding to situations that impact customer service
To qualify as a Dispatcher, you'll need:
- High school diploma or equivalent
- Technical degree preferred
- 3-5 years experience
- Excellent verbal and interpersonal skills.
- Problem solving and analytical abilities.
- Excellent customer service skills Benefits We offer competitive
compensation and benefits including physical and mental health
initiatives, medical/dental/vision, 401(k), and paid
holiday/vacation. Diversity & Inclusion Because we're stronger
together, we aspire to have a culture where all people are First.
We're committed to providing an inclusive and diverse working
environment for everyone every day. Professional Advancement Start
here. Go far. We believe in promoting from within, which means
tremendous opportunities for you, thanks to our strong presence
across North America. In addition, our 18-month Aspiring Manager
Program prepares future leaders at First Transit. Extensive
Training Build skills and knowledge in such areas as safety and
security, injury prevention, technology and equipment, and job
efficiency. Community Service & Impact Go where opportunity meets
community. Our customers are at the heart of everything we do. As
the face of First Transit and First Vehicle Services in your
community, you'll have a positive impact on others. Subject to DOT
drug testing. DOT Regulation 49 CFR Part 40 does not authorize the
use of Schedule I drugs, including marijuana, for any reason. First
Transit keeps people moving and communities prospering- That's why
we need amazing people like YOU to APPLY NOW! We aspire to have a
culture where all people are First. We strive to attract and retain
a diverse workforce therefore all qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability or veteran status. First is also committed to
providing a drug-free workplace. For candidates applying to
positions in San Francisco or Los Angeles California, First will
consider for employment qualified applicants with criminal
histories consistent with the requirements of the San Francisco
Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First
is an equal opportunity employer and by doing so we will sustain
and promote an inclusive culture that supports future growth for
all.
Keywords: First Transit, Redwood City , Dispatcher, Professions , Redwood City, California
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