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Sr. Manager, Sales Content Development

Company: Equinix Ireland
Location: Redwood City
Posted on: March 28, 2020

Job Description:

Sr. Manager, Sales Content Development Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. Thats why we're always looking for creative and forward-thinking people who can help us achieve our goal of global interconnection. With 200 data centers in over 24 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions. At Equinix, we make the internet work faster, better, and more reliably. We hire talented people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and its our authentic, humble, gritty people who create The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do. The Sr. Manager, Sales Content Development will be responsible for assessing, designing and developing enablement and training solutions that provide foundational and advanced knowledge, industry expertise and sales and technical skills for direct sales, channel sales and partner readiness. The individual in this role will work with the field, business stakeholders and subject-matter experts to define enablement objectives. They will then use these insights and requirements to develop content and build learning solutions that are sales-relevant, channel-relevant, practical and scalable. This is someone who is passionate about working with the field, effective at building relationships, and adept at synthesizing large amounts of complex information to make it simple and actionable. This position is an individual contributor role that is based in the Redwood City headquarters office and will report to the Director, Sales & Partner Enablement. Responsibilities - Engage the field and business stakeholders to identify knowledge, skill and systems enablement requirements for direct sales, channel sales and channel partners - Leverage information gained through needs analysis to recommend, design, develop and implement engaging, informative and visually compelling learning experiences, including online learning, instructor led training, virtual training, job aids, instructional videos, audio/video scripts and role play exercises - Collaborate with SMEs to develop and review the enablement and training content and proactively identify additional expert resources who can address content gaps - Develop knowledge assessments, certification exams, and programs to measure participant learning and application - Measure and assess the effectiveness of enablement and training solutions to inform future program requirements and identify areas where additional learning and reinforcement are required - Actively review and evaluate the enablement and training solutions library to determine when content needs to be updated, replaced or retired - Conduct direct sales, channel sales and channel partner training pilots, as well as train-the-trainer sessions, as needed - Constantly seek to evolve and refine the enablement and training solutions strategy Qualifications - 10+ years experience preferred in scoping, planning, designing, developing, and implementing effective sales and partner enablement and training solutions, including content for both business and technical audiences, for a technology company - Experience working directly with direct sales, channel sales, and partners to understand their learning needs, vet content, and gather closed loop feedback - Technical knowledge - Consultative approach and proven track record of effective collaboration and influence at all levels of an organization, with ability to achieve goals in a fast-paced and continuously evolving environment - Ability to work in and manage ambiguity, including dealing with issues that do not always have a process, system, or solution in place - Exceptional written and verbal communication skills - Strong program management skills - Experience using content development tools including Brainshark, Rise, Storyline, SnagIt and Camtasia - Proactive, self- directed and results-oriented - Bachelor's degree, or equivalent, a must Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

Keywords: Equinix Ireland, Redwood City , Sr. Manager, Sales Content Development, Sales , Redwood City, California

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