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Part-Time Support Services Representative

Location: Redwood City
Posted on: April 30, 2021

Job Description:

Job DetailsJob LocationCorporate Office Location - Redwood City, CADescriptionAre you knowledgeable about state and federal regulations pertaining to financial institutions?Would you like to work at a collaborative organization that thrives on providing outstanding member service both internally and externally?Would you like to work at a multi-faceted, dynamic organization that thrives on teamwork and collaboration?If so, we'd love to talk with you about San Mateo Credit Union's Part-Time Support Services Representative Position!Located in the heart of the Bay Area, San Mateo Credit Union is a community-centric and growth-orientated organization that is one of the most unique and special providers of financial products, services and education in the area. We recently surpassed $1 billion in assets and are experiencing record-breaking performance results. Our future is bright with promise!POSITION SUMMARYProvides support to member transaction areas, including but not limited to checking, incoming mail, scanning, Shared Branching, Levies/IRS Withholdings, ATM services and adjustments, and investment administration. Provides timely and efficient processing on member checking account exception items to meet Federal regulations. Processes wire transactions via Fedline Advantage. Work hours are assigned based on business needs and may change, with notice, from time to time.Hours: Monday to Friday, 9 am to 2pm. PRIMARY RESPONSIBILITIESResponsible for the quality control of all documents processing including document scanning and indexing and Check21 proceduresProcesses wires via Fedline AdvantageMaintenance and review of assigned general ledgers pertaining to departmental processesProcess checking account exception item reports, verify available funds to cover checks on members' account, and verify sources of overdraft protectionComplete Domestic Check CollectionsSupport payment postings for other departmentsSupport branches In-House ATM Deposit Adjustments via the Cooperative networkProcess and balance Shared Branching adjustmentsProcessing of subpoenas, summons, search warrants and member researchProcess, verify and scan stop payment requestsProcess Levies/IRS WithholdingsProcess and balance ATM reports to coincide to prior day's settlement. Post any deposit discrepancies to member accounts accordingly (i.e. ATMC)Process Verifications of Deposits, Photocopy requests, check orders/reorders (received by mail), address changes (received by mail), return mail, deposit, withdrawals, CD and various types of account researchProcess verification of deposits for SSA_SSIActs as administrator for various investment products, (IRA, HSA, etc.)Review ATM Deposit report for deposit holds and makes decisions based upon account relationships and activityPerforms other duties as assignedMust comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets ControlProvides service that aligns with SMCU's Culture2 philosophy: We improve people's lives, we solve problems when others won't and what's best for you comes first for us.PHYSICAL DEMANDSThe physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to accommodate individuals with disabilities to perform the essential functions. While performing duties of the job, employee may be required to use frequent physical activities include sitting, standing, reaching, walking, talking, bending, and constant use of hands. Employee must occasionally lift and/or move up to 5 pounds.Employee must occasionally work before/after the regular work shift.These activities are not necessarily performed to the same degree and combination every day. FANTASTIC BENEFITS!SMCU reflects the value placed on employees by providing the following impressive benefits in addition to competitive salary:Medical, Dental, Vision, Life, and Long-Term Disability Insurances!401(k) including generous matching contributions!Semi-annual bonuses for meeting key financial and operational goals!Discounts on financial products and services, including loans!Paid time off, tuition reimbursement, and much more!Apply Now for Consideration!San Mateo Credit Union is an Equal Opportunity Employer.QualificationsRequires 1 to 3 years of experience in a financial institution or credit union environment.Strong organization, verbal and written communications skills.Knowledge of state and federal regulations pertaining to financial institutions.Able to maintain a high level of accuracy.Requires ability to operate, calculator, terminal and/or computer related equipment.Above average computer hardware and MS Word and Excel skills a plus.Ability to work independently with problem solving skills.Must work collaboratively with other departments.

Keywords: SAN MATEO CREDIT UNION, Redwood City , Part-Time Support Services Representative, Sales , Redwood City, California

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