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Sales Operations Coordinator

Company: Atr International, Inc.
Location: Redwood City
Posted on: November 19, 2021

Job Description:

Education: Bachelor--s degree. Equivalent years of experience may be substituted for the degree requirement We are seeking a Sales Operations Coordinator for a very important client.

Job Summary & Responsibilities

The Sales Operations Coordinator serves field-based customers by fielding helping to troubleshoot and resolve common field questions to provide insight into process and system related inefficiencies as well as improving systems and processes. Collaborates cross functionally to seek feasible solutions to help improve field related issues. This role reports to the Director, Commercial Operations.
-- Works closely with the sales team to troubleshoot and identify common problems, assist with resolving FHD tickets, and working with internal teams to assist with other field-based needs
-- Applies critical thinking skills to resolve issues by creating solutions where possible
-- Has common process knowledge across all commercial business processes to determine point of contact for issues -- i.e. Sales ops, CompanyCloud, Programmer team, IT, NevroCare, Therapy Excellence, Legal, Pricing and Customer Service
-- Track and identify process and system inefficiencies to define new process improvement opportunities to be reviewed by manager
-- Identifies areas to improve workflows by monitoring issue resolutions, identifying and resolving problems
-- Works with a high sense of urgency and positive attitude.
-- Participates in new system end user testing and validation activities
-- Maintains professional and technical knowledge
-- Other duties as assigned
Requirement: The ideal candidate will possess the following qualifications:

Knowledge, Skills and Abilities
-- At least 2 years-- experience in Sales Operations, Customer Service, Sales Support roles
-- Bachelor--s degree. Equivalent years of experience may be substituted for the degree requirement

Skills and Knowledge
-- Strong cross functional communication skills
-- Customer centric mentality
How to Apply: If this position is a fit, simply click on the recruiter's email above, attach your resume, and hit send.

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Keywords: Atr International, Inc., Redwood City , Sales Operations Coordinator, Sales , Redwood City, California

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