Senior Analyst, Field Sales Operations
Company: Guardant Health
Location: Redwood City
Posted on: January 13, 2022
Guardant Health is a leading precision oncology company focused on
helping conquer cancer globally through use of its proprietary
blood tests, vast data sets and advanced analytics. The Guardant
Health Oncology Platform leverages capabilities to drive commercial
adoption, improve patient clinical outcomes and lower healthcare
costs across all stages of the cancer care continuum. Guardant
Health has launched liquid biopsy-based Guardant360--, Guardant360
CDx and GuardantOMNI-- tests for advanced stage cancer patients.
These tests fuel development of its LUNAR program, which aims to
address the needs of early stage cancer patients with neoadjuvant
and adjuvant treatment selection, cancer survivors with
surveillance, asymptomatic individuals eligible for cancer
screening and individuals at a higher risk for developing cancer
with early detection.
The Senior Field Sales Operations Analyst plays an important role
in ensuring that our Screening Core Commercial team have the tools,
resources, insights and technology they need to successfully
execute their roles and ultimately help GH achieve its mission.
Reporting to the Senior Sales Operations Manager, this individual
contributor partners closely with Sales, Marketing, Market
Analytics, IT and other internal and external stakeholders to
ensure the appropriate objectives and priorities are enabled within
the Screening Core Sales Team. The ideal candidate thrives in a
fast-paced, changing, and growing environment, thinks strategically
and has an execution first mindset. Your day-to-day
responsibilities include supporting the Sales Team by addressing
any questions or issues that arise, assisting with the design and
testing of tools/processes that impact the Sales Team, and helping
to ensure we maintain good data quality for our customer data.
Sales Force Technology & Enablement
- Assist with designing, testing, and implementing CRM updates
and SFA resources that support the sales organization
- Partner with Training and Sales Leadership teams to train teams
on tools and processes
- Partner with IT and vendors to manage licenses/provide access
for appropriate users to different systems
Data Stewardship and Management
- Identify and implement improvements to customer master data
Sales Support And Other Responsibilities
- Manage and triage cases in Salesforce.com for Sales
- Subject matter expert on sales systems and processes
- Work collaboratively with cross functional partners to deliver
- 5+ years of commercial or sales operations experience for
diagnostics, biotech or pharma.
- Experience with Salesforce.com is required
- Must be proficient in Microsoft Office suite (Excel, Outlook,
- Demonstrated analytical capabilities and familiarity with data
visualization platforms (e.g., Tableau, PowerBI, etc.).
- Experience in a prior customer service or sales support
- Project management or Lean Six Sigma experience is a plus
- Experience with ticketing software (Jira, ServiceNow, etc.) is
- Must possess strong written, listening, and verbal
- Strong attention to detail and proven ability to work
effectively across diverse teams
- Bachelor's degree in a life science, technical or
Covid Vaccination Policy: Starting January 7, 2022, Guardant Health
will require all employees to be fully vaccinated to either (a)
establish that they have been fully vaccinated against COVID-19; or
(b) request and obtain an approved exemption from Guardant's
COVID-19 U.S. Vaccination Policy as a reasonable accommodation, as
consistent with applicable laws. An employee is considered fully
vaccinated against COVID-19 two weeks after receiving the second
dose of a two-dose vaccine or one dose of a single-dose
vaccination. Acceptable vaccines are approved or under emergency
use authorization by the U.S. Food and Drug Administration (FDA)
and/or the World Health Organization (WHO). In addition,
fully-vaccinated employees will be required to maintain their
fully-vaccinated status under this policy by obtaining, if
applicable, any FDA-approved boosters.
Employee may be required to lift routine office supplies and use
office equipment. Majority of the work is performed in a
desk/office environment; however, there may be exposure to high
noise levels, fumes, and biohazard material in the laboratory
environment. Ability to sit for extended periods of time.
Guardant Health is an Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, or protected veteran status and will not be
discriminated against on the basis of disability.
All your information will be kept confidential according to EEO
To learn more about the information collected when you apply for a
position at Guardant Health, Inc. and how it is used, please review
our Privacy Notice for Job Applicants.
Please visit our career page at:
Keywords: Guardant Health, Redwood City , Senior Analyst, Field Sales Operations, Sales , Redwood City, California
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