Sales Operations Specialist
Company: Synthego Corporation
Location: Redwood City
Posted on: March 16, 2023
Job Description:
Are you a true believer that Bioengineering is the future, and
CRISPR is only the beginning? We are looking for someone who is
inspired by our mission and who would fit in well with the
collaborative, rigorous and entrepreneurial spirit of the company
culture.We're looking for a Sales Operations Specialist who is
organized, detail-oriented, and an excellent communicator
comfortable working in a fast-paced and dynamic environment. This
is an individual contributor role that will help and support the
team in building the tools and systems to enable industrial-scale
molecular biology research.What You'll Do
- Assist customers with processing and completing orders,
canceling and editing order information, reviewing and approving
customer purchase orders, and payment completion.
- Enter sales orders upon receipt of purchase orders for custom
products, review the order to ensure accuracy, and submit order
acknowledgment to the customer.
- Report any issues customers encounter through the
ordering/payment process and work with commercial software to
improve the order process.
- Work closely with operations groups to status orders and
highlight risks. Inform customers and sales team of any shipment
delays in a timely manner.
- Engage in frequent interaction with sales, finance and
commercial operations teams to assist with questions, process
improvements, and complex sales flows.
- Contribute to various day-to-day activities and manage projects
within the commercial operations and other departments as
needed.About You
- Bachelor's Degree in business/technical field, or 5+ years of
directly related work experience
- 2+ years in sales operations or marketing operations
- Self-motivated and able to work with minimal supervision
- Strong interpersonal, written, and verbal communication
skills
- Expertise with Excel is required
- Ability to work independently
- Excellent customer relationship management and communication
skills
- Ability to work under pressure and in a fast-paced
environment
- Ability to manage multiple priorities and projects in a
fast-paced environment with shifting and often conflicting
priorities and demands
- Highly organized with excellent time management skills and
strong attention to detail$45 - $55 an hourExpectation is a 4 month
contract.About UsSynthego is a genome engineering company that
enables the acceleration of life science research and development
in the pursuit of improved human health.The company leverages
machine learning, automation, and gene editing to build platforms
for science at scale. With its foundations in engineering
disciplines, the company's platforms vertically integrate
proprietary hardware, software, bioinformatics, chemistries, and
molecular biology to advance basic research, target validation, and
clinical trials.By providing both commercial and academic
researchers and therapeutic developers with unprecedented access to
cutting-edge genome engineering, Synthego is at the forefront of
innovation, accelerating the development of truly engineered
biology.
Keywords: Synthego Corporation, Redwood City , Sales Operations Specialist, Sales , Redwood City, California
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