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Senior Application Support Scientist

Company: SCIEX
Location: Redwood City, CA
Posted on: February 5, 2020

Job Description:

Duties: Provide technical guidance to the North American Engineering, Product, and Sales Teams on mass

spectrometry and LC-MS technologies and their application in pharmaceutical ADME assays, impurity profiling, drug

metabolite identification, clinical diagnostic assays, and quantitation experiments for small and large molecules.

Assist cross-functional technical teams that support North American customers by leveraging knowledge of the

following software used to quantify and analyze pharmacological and clinical data. Develop and validate proprietary

global validation, verification, and systems engineering applications and workflows to optimize technologies and

products. Collaborate with Field Application Specialists to support and drive activities related to the sale, presentation,

application, and demonstration of proprietary mass spectrometry and LC-MS technologies and products. Design and

conduct research experiments to produce quality data, which is essential to the companys pre-sales infrastructure.

Develop analytical and curative methods to troubleshoot technical matters related the use of products and ensure

customer satisfaction. Develop techniques to maximize proprietary instrument usage and meet corporate productivity

targets. Engage in market intelligence initiatives to ensure company remains the industry leader in mass spectrometry

technology and products. Simplify the application of advanced mass spectrometry technologies and provide pre-

configured, verified test methods to improve the analysis of drugs and better identify contaminants in the food supply

and the environment.

Requirements: Bachelor's degree in Chemistry, Pharmaceutical Sciences or related field (willing to accept foreign

education equivalent) plus five years of experience in job or working within pharmaceutical sciences.

Experience must include: Designing and conducting research experiments to produce quality data essential to the pre-

sales infrastructure of mass spectrometry products and devices; Providing technical support to the mass

spectrometer end users including various customers and internal employees including applications development in the

area of pharmaceutical sciences using LC-MS hardware and software related trainings including new product

demonstrations and troubleshooting instrument and application related issues; Technical support to the product

development team for the development of new hardware and software related to mass spectrometer or operations and

testing instrument prototypes before launching of new products; Generating technical/research based marketing

materials/notes to support scientific community and mass spectrometry sales.

Qualified candidates please send resume to lisa.hennigar@sciex.com and reference job title.

Keywords: SCIEX, Redwood City , Senior Application Support Scientist, Science, Research & Development , Redwood City, CA, California

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